Manager Corporate Communications and Community Affairs

Socket.dev; Toronto; Hybrid; CAD 140,000 - 165,000; Full time

Benefits offered by this job

RRSP contribution

Health benefits

Parental leave top-up

Home office stipend

Volunteer days

Training & development

Diversity & inclusion programs

Award recognitions

Job summary

Fidelity Canada is seeking a Manager, Corporate Communications and Community Affairs to lead the Employee and Community Affairs team and drive high-impact internal and external communications. Reporting to the Director, Corporate Affairs, you will oversee executive and employee communications, experiences, events, and key initiatives.

You will manage internal strategy, external relations, and a top employer awards program while working with senior leaders across the business.

Qualifications

• University degree in Communications, Journalism, Media, Political Science, Business, or related field, or equivalent work experience.
• 5+ years of communications experience, preferably in financial services or a regulated industry.
• Expertise in internal and external communications, media relations, and project management.
• Strong stakeholder partnership and people leadership skills.
• Ability to deliver clear, engaging, and aligned communications across multiple channels.

Responsibilities

• Lead internal communications strategy, executive messaging and company-wide employee communications.
• Own intranet strategy, governance, content and continuous improvement to enhance the employee experience.
• Drive top employer awards program in partnership with HR.
• Lead organization and execution of exceptional employee experience including company-wide meetings, volunteer experiences and special events.
• Support external communications, including media relations, product launches, and key business initiatives.
• Partner with internal and external stakeholders and deliver best-in-class communications.
• Lead, coach and develop the Employee and Community Affairs team.

Skills

Internal communications

External communications

Media relations

Project management

People leadership

Education

Communications degree or equivalent

Job description

Job Description

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are:

At Fidelity, we’ve been helping Canadian investors build better financial futures for nearly 40 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

What You Will Do:

The Manager, Corporate Communications and Community Affairs, will manage the Employee and Community Affairs team and drive high-impact internal and external communications. Reporting to Director, Corporate Affairs, this role is responsible for executive and employee communications, employee experiences and events, top employer awards program, intranet and leading communications supports for key initiatives such as fund launches that drive the business drive forward.

Key Accountabilities:

• Lead internal communications strategy, executive messaging and company-wide employee communications
• Own intranet strategy, governance, content and continuous improvement to enhance the employee experience
• Drive top employer awards program in partnership with HR
• Lead organization and execution of exceptional employee experience including company-wide meetings, volunteer experiences and special events
• Support external communications, including media relations, product launches, and key business initiatives
• Partner with internal and external stakeholders and deliver best-in-class communications
• Lead, coach and develop the Employee and Community Affairs team

What We Are Looking For:

• University degree in Communications, Journalism, Media, Political Science, Business, or a related field, or equivalent work experience
• 5+ years of communications experience, preferably in financial services or a regulated industry
• Expertise in internal and external communications, media relations, and project management
• Strong stakeholder partnership and people leadership skills
• Ability to deliver clear, engaging, and aligned communications across multiple channels

Why This Role:

• Lead an established, enterprise level communications team
• Influence how Fidelity Canada engages and recognizes employees
• Expand strategic leadership and corporate communications experience
• Partner closely with senior leaders and cross functional teams

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary: Total annual cash compensation (base salary plus target bonus) ranges from $140,000 to $165,000 based on experience and qualifications

• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

• Flexible working arrangements - 100% remote, hybrid, and in office options

• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you

• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy

• Parental leave top-up to 100% of your salary for a period of 25 weeks

• Up to $650 for home office equipment

• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice

• Diversity and inclusion programs, including an active network of Employee Resource Groups

• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

• We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

Why Work at Fidelity?

Awards

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People

Great Place To Work® Certified

• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada

Human Resource Director (HRD) - Best Place To Work

• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer

Designations

• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team