Manager, Corporate Communications

Sun Life Financial; Toronto; On-site; CAD 80,000 - 128,000; Full time

Benefits offered by this job

Hybrid work environment

20 vacation days per year

Flexible Benefits

Pension, stock and savings programs

Global Learning Centre access

Wellness programs

Job summary

Sun Life Financial in Toronto is seeking a strategic Manager, Corporate Communications to lead internal and external storytelling for the Client Experience Office and Canadian Operations. You will translate complex business priorities into clear narratives, advise senior leaders, and oversee high-quality communications materials.

The role blends a creative mindset with strong project management, media relations, and a focus on measurement.

Qualifications

• 5-7+ years in communications/public relations or related field.
• Post-secondary education in communications, journalism or public relations.
• Exceptional writing, editing and proofreading with attention to detail.
• Ability to translate complex topics into clear executive materials.
• Interpersonal skills to influence leaders and partners on best practices.
• Strong storyteller with experience building robust plans and campaigns.
• Experience in media relations, developing narratives, and creating news materials.

Responsibilities

• Develop and execute integrated communications strategies for CXO and Canadian Operations, translating priorities into engaging communications.
• Advise senior leaders and business partners, providing strategic counsel and shaping narratives.
• Lead internal and external storytelling to align with Sun Life Canada’s business strategy.
• Oversee end-to-end production of communications materials, managing approvals, translations and publishing.
• Measure effectiveness with data, reporting and insights to improve engagement.
• Monitor industry trends and provide proactive counsel on risks and opportunities.
• Coach and develop team members to build a high-performing communications function.

Skills

Exceptional writing

Editing & proofreading

Storytelling

Media relations

Strategic communication

Influence & negotiation

Project management

Data-driven insights

Education

Post-secondary education in communications/journalism/public relations

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients’ lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

About the role: Are you a creative, engaging, and driven communications professional who knows how to deliver impactful communications? As Manager, Corporate Communications, you’ll play a critical role supporting communications for the Client Experience Office and Canadian Operations. Reporting to the Director, Corporate Communications, this role requires an experienced communications leader with a strong understanding of how to tell complex stories to a variety of audiences and navigate efficiently across teams and stakeholders. This individual will have experience executing both employee communications and media relations. This role is ideal for a strategic, creative communicator who thrives on translating complex subject matter into compelling narratives and enjoys partnering with leaders on high-impact initiatives.

What will you do?

• Develop and execute integrated communications strategies and plans that support the Client Experience Office (CXO) and Canadian Operations, translating business priorities into clear, compelling communications that drive understanding, engagement and action.
• Serve as a trusted communications advisor to senior leaders and key business partners, providing strategic counsel, shaping narratives, and navigating issues.
• Lead internal and external storytelling that brings the CXO and Operations priorities to life, while advancing Sun Life Canada’s business strategy.
• Oversee the end-to-end execution of communications materials, ensuring high-quality deliverables while effectively managing approval processes, translation requirements and publishing.
• Measure and evaluate communications effectiveness through metrics, reporting and insights, using data-driven recommendations to continuously improve outcomes and engagement.
• Monitor emerging issues, industry trends and the evolving media landscape, providing proactive counsel on risks, opportunities and external factors that may impact the business and organization.
• Lead, coach and develop team members, fostering a collaborative, high-performing environment through ongoing feedback, mentorship, talent development and a commitment to continuous learning.

What do you need to succeed?

• Minimum 5-7 years of experience in communications, public relations, or a related field.
• Post-secondary education in related field (communications, journalism, public relations).
• Exceptional writing, editing and proofreading skills, with strong attention to detail.
• A self-starter with a proven ability to translate complex topics into clear, engaging and visually compelling executive level materials.
• Excellent interpersonal skills with the proven ability to influence and negotiate with others and interact with and provide advice and counsel to leaders and business partners on communications best practices.
• Highly skilled storyteller with experience developing and managing robust plans and creative campaigns.
• Experience in media relations, developing compelling narratives, creating news releases, media briefs and stories.
• Strategic thinker who brings sound judgment and a proactive perspective to complex, high impact communications challenges.
• Excellent project and time management skills, paired with a collaborative, self starter mindset, and the confidence to challenge conventional thinking and deliver results.
• Experience tracking and analyzing effectiveness of communications campaigns and making recommendations to enhance current activities.

Preferred Skills

• Strong judgement and ability to navigate issues and/or crisis communications.
• Previous financial services, insurance, and digital/technology experience.
• Experience working for a public company and/or supporting executive communications.
• Working knowledge and/or fluent in French.
• Experience utilizing AI to develop communication strategies and materials.

Unique Requirements

• Flexibility to work on communications activities outside of regular business hours on occasion.

What’s in it for you?

• Hybrid work environment
• A friendly, collaborative, and inclusive culture
• 20 vacation days per year
• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension, stock and savings programs to help build and enhance your future financial security
• The opportunity to move along a variety of career paths with amazing networking potential
• Access to our Global Learning Centre, available 24/7 for your learning needs
• Wellness programs that support the three pillars of your health - mental, physical and financial

Recent Awards

• 2022, 2023, 2024 and 2025 Best Workplaces in Canada by Great Place to Work® Canada
• Great Place to Work® list for Best Workplaces for #HybridWork 2022
• Great Place to Work® list for Best Workplaces for Professional Development in Canada 2022
• Named "Best Places to Work" by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors.

In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.

Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [e-mail].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

Salary Range: 80,000/80 000 - 128,000/128 000

Job Category: Communications

Posting End Date: 24/08/2026

Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers