Manager, Contract Operations

Alexion; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading pharmaceutical company in Peel Region, Mississauga is seeking a Manager for US Market Access Contract Operations. This role involves overseeing contractual obligations, processing claims, and managing chargebacks. Candidates should have a Bachelor's degree and extensive experience in Life Sciences Management and Market Access. Strong analytical and communication skills are essential. The position offers a full-time employment opportunity with a focus on collaboration and compliance.

Qualifications

• Minimum of 8 years of Life Sciences Management in a pharmaceutical/biotech environment.
• 3-5 years experience in Finance or Market Access specializing in rebates and chargebacks.
• Strong understanding of Managed Care and Medicaid rebate processing.
• Experience managing large datasets and contract administration.

Responsibilities

• Process claims and validations for Commercial Medicare and State Medicaid.
• Manage chargeback activities and contract pricing validation.
• Provide monthly/quarterly trend analyses and variance reporting.
• Collaborate with vendors to review and validate claims.

Skills

Life Sciences Management

Market Access

Analytical skills

Communication skills

Contract administration

Education

Bachelor's degree

Tools

Excel

SAP

Job description

About the role :

The primary objective of the Manager US Market Access Contract Operations role is to administer the contractual obligations, including validation adjudication and administration of all payment requirements for Alexion AstraZeneca Rare Disease Business Unit Customers. Responsibilities include reviewing contract terms, verifying eligible members and plan claim utilization, formulary validation, dispute resolution, and processing and reconciling payments and chargebacks. Other functional duties cover reporting, vendor code setup support, accrual confirmation, program payment leakage identification, and ad‑hoc analyses.

You will be responsible for :

• Ensuring timely and accurate processing of claims and validations for all Commercial Medicare and State Medicaid monthly/quarterly rebates.
• Managing all chargeback activities, including contract pricing validation and reporting across various COTs such as GPOs, 340B, VA/FSS.
• Providing monthly/quarterly trend analyses, variance reporting, and KPI maintenance.
• Responding to inquiries regarding contract compliance issues and related calculations.
• Working with accounts teams and customers to verify compliance and resolve disputes.
• Building and maintaining policies, procedures, and standards to support all Federal and State requirements, internal/external financial reporting processes, and government regulations.
• Generating monthly/quarterly reporting on all payment activity for GPO, Commercial, and Government payments, and delivering other ad‑hoc reports as requested.
• Collaborating with third‑party vendors to review, verify, validate, dispute, and track State Medicaid claims submissions, as well as Federal programs including Tricare and Coverage Gap rebates.
• Partnering with the GFS Team to ensure accurate and timely vendor code setup/revisions for payments.
• Assisting with additional rebate and chargeback projects.
• Acting as a subject‑matter expert on data validation, contract compliance, master data, and rebate/chargeback processing.

You will need to have :

• Bachelor’s degree or minimum of 8 years Life Sciences Management in pharmaceutical/biotech experience.
• Minimum of 3‑5 years experience within Finance or Market Access, specializing in Medicaid commercial rebate and/or chargeback validation, processing, and payments in a pharmaceutical/biotech environment.
• Strong understanding of Managed Care and State Medicaid rebate processing, familiarity with 340B state issues, and VA Health Care Act pricing and operations.
• Experience managing large datasets, peak cycle workloads, and contract administration.
• Ability to prioritize and multi‑task various types of payments timely while ensuring accuracy.
• Collaboration skills with cross‑functional business partners on contracts and dispute resolution, and effective communication across multiple functional levels.
• Excellent verbal and written communication skills, capable of engaging internal and external customers, including third‑party vendors.
• Proficiency in Excel, Word, PowerPoint (required) and SAP (preferred).
• Strong analytical, problem‑solving, and decision‑making skills.
• Demonstrated integrity, flexibility, and a strong work ethic.
• Ability to work in a fast‑paced team environment with excellent communication skills.
• Detail orientation and the ability to meet specific deadlines.
• Flexibility and adaptability to changing business requirements and processes.

We would prefer for you to have :

• Experience in the Pharmaceutical Industry with knowledge around commercial contracting and government price reporting.
• Good working knowledge of various contracting and rebate payment systems.

Date Posted: 31-Oct-2025

Closing Date: 06-Nov-2025

Employment Type: Full‑Time

Experience: years

Vacancy: 1

Alexion is proud to be an Equal Employment Opportunity and affirmative action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The company will not make decisions about employment training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed, or lack thereof; sex; sexual orientation; age; ancestry; national origin; ethnicity; citizenship status; marital status; pregnancy (including childbirth, breastfeeding, or related medical conditions); parental status (including adoption or surrogacy); military status; protected veteran status; disability; medical condition; gender identity or expression; genetic information; mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact. Alexion participates in E‑Verify.