Manager, Compliance

Government of Alberta; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A government agency in Canada is seeking a Manager, Compliance to lead a team overseeing regulatory compliance in the residential protection program. The role involves resolving compliance issues, improving processes, and building relationships with stakeholders. A background in compliance leadership and stakeholder management is essential. This position is crucial for achieving branch goals and ensuring adherence to safety codes and standards.

Qualifications

• Experience leading teams in regulatory compliance.
• Ability to work collaboratively with various stakeholders.
• Strong problem-solving skills and strategic thinking.

Responsibilities

• Oversee compliance operations and resolve issues.
• Work on continuous improvement and policy updates.
• Manage and develop team members.
• Communicate compliance decisions and build stakeholder relationships.
• Support branch leadership with strategic goals.

Job description

Role Responsibilities

The Technical and Corporate Services Division administers a framework of safety codes and standards, supports Alberta's fire services, and oversees the mandatory new home warranty framework.

The Residential Protection Program (RPP) oversees new home warranty and builder licensing requirements in Alberta.

The Manager, Compliance is a key position within the RPP. The position is responsible for leading and managing a team of Compliance Officers providing regulatory compliance and enforcement functions under the New Home Buyer Protection Act and related regulations.

Your key responsibilities will include:

• Overseeing Compliance Operations – identification and resolution of compliance issues and ensuring a common and consistent process across all incidents, supporting the most complex issues through to resolution.
• Continuous Improvement – Working with other managers in the RPP and across the Division to continually identify areas of improvement and contributing to development and implementation of updated policy, procedures, and training.
• Team Leadership and Development – Demonstrating effective leadership and cultivating a positive work environment. Providing coaching to staff on best practices in regulatory compliance.
• Stakeholder and Client Relationship Management – communicating compliance decisions; addressing concerns regarding compliance processes, decisions, and outcomes; and building connections with stakeholders, including other ministries and agencies, to share information and improve the RPP compliance function.
• Strategic Support to Branch Leadership – Supporting the Director to facilitate achievement of branch goals, raising awareness of emerging issues and program risks, and coordinating the identification and recommendation of solutions and mitigation strategies.