Manager, Community (Ontario)

MS Canada; Ottawa; Hybrid; CAD 68,000 - 72,000; Full time

Benefits offered by this job

Health and dental benefits

Retirement plan matching

Flexible schedules and hybrid work

Extended year-end office closure and ½

Professional growth and development

Job summary

MS Canada seeks a Manager, Community to advance regional strategies, outreach and fundraising initiatives across Ontario. You will cultivate partnerships, engage volunteers, donors and supporters, and steer community programs with a collaborative, data-informed approach.

This full-time role requires travel within the region, occasional evenings and weekends, and a commitment to accessibility and diversity. Hybrid work options and a comprehensive benefits package are included.

Qualifications

• Excellent communication skills and collaborative mindset.
• Ability to engage diverse audiences and build meaningful connections.
• Experience turning ideas into action, planning and delivering community initiatives.
• Works effectively with internal and external stakeholders.
• Willingness to travel regionally and hold a valid driver’s license.
• Occasional weekend/evening work as needed.

Responsibilities

• Support implementation of community strategies and regional initiatives.
• Identify opportunities to strengthen partnerships and volunteering.
• Cultivate leaders, fundraisers, donors and champions, collaborating across the organization.
• Manage relationships with community organizations and partners to advance impact.

Skills

Communication

Stakeholder engagement

Relationship building

Collaboration

Planning & execution

Data-informed decisions

Community development

Nonprofit experience

Job description

Discover. Innovate. Act

We’re inspired by the vision of a world free of multiple sclerosis (MS). MS is a neurological disease of the central nervous system (brain, spinal cord) and Canada has one of the highest rates of MS in the world. People affected by MS are at the heart of our work and our mission is to connect and empower the MS community to create positive change. We connect the MS community to programs, information, research and to each other while they are on their MS journey. We collaborate with researchers, donors, partners, volunteers, people living with MS, caregivers, and health professionals to drive progress forward and make meaningful impact. Whether improving the lives of Canadians today or supporting groundbreaking research to end MS tomorrow, we work together as a community—and you can be a part of that.

Our team is looking to fill two new positions of Manager, Community. This is a full-time position working 35 hours per week based in Ontario.

The impact you will have:

The Manager, Community supports the implementation of community strategies, regional initiatives, revenue generation and outreach plans, identifying opportunities to strengthen partnerships and inspire collective action for people living with and affected by MS. Reporting to the Assistant Vice-President, Community, this role manages key community relationships and acts as a catalyst to deepen and broaden engagement and impact. The manager ensures a consistent, high-quality approach while remaining nimble and responsive to community and organizational needs.

Key Areas of Impact:

• Supports the organization’s strategy in the region and champions the region’s priorities in strategy development across the organization.
• Broadens and deepens community engagement and outreach, including performing as a regional spokesperson and building relationships to advance impact in volunteering, fundraising, awareness, advocacy, programs and collective action.
• Identifies, cultivates, and supports leadership volunteers, fundraisers, donors and community champions, working collaboratively with colleagues across the organization to strengthen regional capacity.
• Steward’s relationships with community organizations, corporate partners, and other constituents (including MS Healthcare and MS research centres) to create opportunities that advance the organization’s mission and community impact.

Our ideal candidate:

• Has excellent communication skills and a collaborative mindset, with the ability to engage diverse audiences and create meaningful connections within the MS community.
• Can turn ideas into action, planning and delivering community initiatives and events from concept through execution.
• Works effectively with internal and external stakeholders, valuing diverse perspectives to strengthen collaboration and collective impact.
• Can purposefully build and steward trusted relationships with the MS community, volunteers, partners and supporters.
• Is an agile thinker with a focus on planning, innovation and results, using data and insights to inform decisions and strengthen engagement strategies.
• Has demonstrated creative and innovative approaches in community building.
• Has demonstrated education and/or progressive experience in community development, nonprofit organizations or related fields.
• Must be willing and able to travel regionally to engage with communities of all sizes and types.
• Has a valid driver’s license and access to a reliable vehicle.
• Is available to work on the occasional weekend and evenings.

What we offer

At MS Canada, we provide impactful and rewarding career opportunities. We have a comprehensive total rewards package that includes:

• Starting salary within the range of $68,000-$72,000
• Competitive health and dental benefits package, spending accounts, and gender affirmation coverage,
• Opportunity to secure your financial future with retirement plan matching,
• Investment in your professional growth and development,
• Generous paid time off including an extended office closure at the end of the year and half day Fridays before long weekends,
• Support work life balance through flexible schedules and hybrid work arrangements

Don’t meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every qualification. We’re committed to building a diverse, inclusive, and authentic workplace—so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We are committed to accommodating applicants’ needs throughout the recruitment process. Please indicate accommodations as required.

We would like to acknowledge that the land on which we work and operate spans across the traditional territories of many First Nations, Métis, and Inuit peoples. We recognize and honor the enduring presence, contributions, and resilience of Indigenous communities throughout Canada’s history. We acknowledge our responsibility to understand, respect, and support the diverse indigenous nations and their ongoing relationships with the land.

As part of our recruitment process, we use AI-enabled tools to assist with summarizing applicant information and anonymizing applications. This helps reduce potential bias and ensures a fair and consistent experience for all candidates. At no stage does AI determine recruitment outcomes. Final hiring decisions are always made by our hiring teams.

All positions at MS Canada will require a background check in compliance with our Screening Measures Policy.

To learn more about MS Canada, the impact we make, and what makes this a great place to work, we encourage you to visit www.mscanada.ca.