Manager, Commercial Lines -9925 - IW-9925

DGA Careers; Toronto, Calgary; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading recruitment agency in Canada is seeking a dynamic Manager, Commercial Lines to lead the Market Placement & Client Solutions team. You will oversee placement and management of insurance accounts, ensuring efficient operations and strong client relationships. The ideal candidate has at least 7 years of commercial insurance experience and validated licensing. This role offers a hybrid work environment.

Qualifications

• Minimum 7 years of commercial insurance experience.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead, mentor, and develop a team of insurance professionals.
• Prepare and submit insurance proposals; negotiate terms with underwriters.
• Maintain client and market relationships.

Skills

Leadership

Communication

Problem-solving

Education

Valid provincial insurance license (RIBO or equivalent)

Professional designations (CAIB, CIP, CRM)

Job description

Date of modification:

Job number: IW-9925

Detail

Job title: Manager, Commercial Lines -9925

Description

Our client is seeking a dynamic Manager, Commercial Lines to lead the Market Placement & Client Solutions team. In this role, you will oversee the placement and management of commercial and personal insurance accounts, ensuring efficient operations, strong client relationships, and high service standards. You will mentor a team of insurance professionals, collaborate with internal stakeholders, and work directly with underwriters to secure the best solutions for clients.

Key Responsibilities

Team Leadership & Operations

Lead, mentor, and develop a team of insurance professionals.

Manage staffing, performance evaluations, schedules, and departmental workflows.

Ensure efficient account allocation, process improvement, and adherence to policies.

Conduct team meetings to monitor performance, objectives, and staff development.

Market Placement & Account Management

Prepare and submit insurance proposals; negotiate terms and coverage with underwriters.

Maintain client and market relationships, supporting renewals, new business, and midterm changes.

Provide technical guidance and support to team members on policy coverage, contracts, and complex placements.

Ensure high service standards, accurate documentation, and timely communication with clients and Account Executives.

Professional & Regulatory Standards

Maintain compliance with licensing, underwriting, and company policies.

Promote organizational values, professionalism, and confidentiality.

Stay current on industry trends, product updates, and regulatory requirements.

Provide backup support during colleague absences as needed.

Lead, coach, and develop a high-performing team.

Manage staffing, workflows, performance, and departmental processes.

Prepare and submit insurance proposals; negotiate terms and coverage with underwriters.

Maintain strong client and market relationships, supporting renewals, new business, and midterm changes.

Provide technical guidance on policy coverage, contracts, and complex placements.

Ensure accurate documentation, timely communication, and compliance with regulatory standards.

Promote a positive team culture and act as a backup leader when needed.

Qualifications

Minimum 7 years of commercial insurance experience.

Valid provincial insurance license (RIBO or equivalent), with ability to obtain additional licenses as required.

Professional designations (CAIB, CIP, CRM) are an asset.

Strong leadership, communication, and problem-solving skills.

Ability to manage multiple priorities in a fast-paced environment.

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contactHeidi Scottat 587-885-1852 or forward your resume in confidence toheidi

Information

• Job Type: Hybrid
• Education: CIP, CIP Partial Completion, FCIP, FCIP – Partial Completion, Insurance License Level 1, Post Secondary Education, RIBO, Secondary School Diploma
• Expertise: Broker Management , Broker-Commercial
• Minimum experience required: 7 to 10 Years