Manager - Client Services

Infosys; Edmonton; On-site; CAD 100,000 - 120,000; Full time

Job summary

A leading global consulting firm is seeking a Business Development Manager to identify and secure new business opportunities, primarily with the Alberta Government. The role demands strong business development experience in technology-related services and a deep understanding of government procurement processes. The ideal candidate will have at least 11 years of experience and possess outstanding communication skills. This position is located in Calgary or Edmonton, Alberta and requires relocation for candidates not in commuting distance.

Qualifications

• Minimum 11 years of business development experience in technology-related services.
• Must be located within commuting distance or willing to relocate.
• Proven ability to demonstrate and communicate technical knowledge.

Responsibilities

• Identify, qualify and close new business opportunities.
• Engage with Alberta Government and manage procurement processes.
• Offer customers unique perspectives and solutions.

Skills

Business development

Consultative sales approach

Communication skills

Client relationship management

Technical knowledge in IT solutions

Education

Engineering Graduate

Tools

Cloud Migration

AI

ERP

CRM

Job description

Job Description

Infosys Public Services is seeking a Business Development Manager. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high‑level design artifacts; deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. This is an opportunity to be part of a learning culture, where teamwork and collaboration are encouraged.

Required Qualifications

• Candidate must be located within commuting distance in Calgary, AB or Edmonton, AB or be willing to relocate to the area.
• Engineering Graduate with 11 Years of experience. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 11 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Position Description

The primary focus of the Business Development Manager will be to identify, qualify and close new business opportunities with the Alberta Government. The territory will also include Manitoba and Saskatchewan. The successful candidate will have knowledge and experience with implementation of IT solutions in government and will be very familiar with Government procurement processes. The successful candidate will demonstrate the ability to offer the customer unique perspectives, have strong two‑way communication skills, understand the clients value drivers, and be able to use a consultative sales approach to position the appropriate services, offerings and solutions.

Preferred Qualification

• Minimum of 11 years of business development experience, which must include selling technology related services and solutions to Provincial Government Ministries in Alberta.
• Established senior and intermediate level client relationships with Alberta Ministries.
• Able to demonstrate a high degree of technical knowledge and communicate this knowledge accurately and effectively at all levels. Previous experience in a Technology Lead, Project Manager, Architect or similar technical position be highly regarded.
• Good understanding of IT Projects Life Cycles and technologies like Cloud Migration, AI, Case Management, ERP, CRM, Enterprise Asset Management, DMV, and Health Solutions.
• Excellent communication, interpersonal and presentation skills.
• Experience selling technology related services and solutions, including offsite and onshore / offshore delivery.
• Previous experience as a Technology Lead, Project Manager, Architect or similar technical position.

About Us

Infosys Public Services is a global leader in next‑generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI‑powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always‑on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys Public Services provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Location

Calgary, Edmonton, Alberta, Canada