Manager, Change Management

Canada Life; London; On-site; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Education reimbursement

Mental health benefit

Volunteer day

Pension plan

Share ownership program

Employee discounts

Job summary

Canada Life in London, Ontario is seeking a Manager, Change Management to lead a portfolio of strategic change initiatives. Reporting to the AVP, Change Management, you will drive organizational readiness, stakeholder engagement, adoption and sustainment across programs and projects.

You will develop and execute change strategies, conduct impact assessments, coach leaders, facilitate workshops, and ensure change activities are integrated into plans.

Qualifications

• Bachelor’s degree in a related field.
• 7+ years of change management or related experience.
• Leadership, coaching or team lead experience preferred.
• Certification in Change Management preferred (e.g., Prosci, CCMP, ACMP).
• Experience in financial services or insurance preferred.

Responsibilities

• Lead development and execution of change management strategies and plans for portfolios and projects.
• Plan for and conduct change impact assessments across portfolios, projects and programs.
• Lead engagement, readiness, communication, training, adoption and sustainment activities.
• Ensure change activities are integrated into project and program plans.
• Partner with leaders to support successful change outcomes and coach on readiness planning.
• Facilitate workshops to align stakeholders and enable new ways of working.
• Assess readiness, mitigate risks, monitor feedback and report adoption metrics.
• Support continuous improvement of change methodologies and mentor junior practitioners.

Skills

Experience leading end-to-end change

Stakeholder engagement

Change management principles

Analytical problem solving

Coaching leaders

Navigate ambiguity

Financial services/insurance exposure

Education

Bachelor's degree in Business/HR/Organizational Development/Psychology/Communications

Job description

Permanent Full Time

Reporting to the AVP, Change Management, the Manager, Change Management is accountable for managing a portfolio of strategic change initiatives across Canada Life. The role leads and oversees change management activities across multiple programs and projects, partnering with sponsors, business leaders, project teams, and stakeholders to drive organizational readiness, stakeholder engagement, adoption, and long-term sustainment of change.

What You Will Do

Change Strategy & Delivery

• Lead the development and execution of change management strategies and plans for business portfolios and assigned projects and programs.
• Plan for and conduct change impact assessments and identify stakeholder, process, technology, and organizational impacts across portfolios, projects and programs.
• Lead the development and implementation across stakeholder engagement, change readiness, communication, training, adoption and sustainment activities in collaboration with project and program teams.
• Ensure change management activities are integrated into project and program plans for delivery.

Stakeholder Engagement & Advisory

• Partner with business leaders, sponsors, and project teams to support successful change outcomes.
• Provide coaching and guidance on change leadership, stakeholder management, and change readiness planning.
• Facilitate workshops and discussions to align stakeholders, address change impacts and enable new ways of working.

Readiness, Adoption & Sustainment

• Assess organizational readiness and develop plans to support successful adoption and sustainment.
• Identify and mitigate people-related risks, resistance, and change impacts.
• Monitor stakeholder feedback to inform ongoing change activities.
• Develop change measurement plans and reporting on adoption metrics and benefits realization.

Portfolio Support & Continuous Improvement

• Support change delivery across multiple initiatives within a portfolio.
• Track and report on change readiness, adoption, risks, and effectiveness.
• Contribute to the continuous improvement of change management methodologies, tools, templates, and practices.
• Mentor junior practitioners and support change management capability development.

What You Will Bring

• Experience leading end to end change management activities in complex business and matrixed environments.
• Strong knowledge of industry trends and experience with change management principles, methodology, and best practices.
• Excellent stakeholder engagement, communication, facilitation, and influencing skills.
• Ability to assess impacts within projects and programs and across a portfolio, manage competing priorities, and navigate ambiguity.
• Strong analytical and problem-solving capabilities with a focus on measurable outcomes.
• Experience coaching leaders and supporting sponsor effectiveness.
• Financial services, insurance, or large-scale transformation experience is an asset.

Qualifications

• Bachelor's degree in Business, Human Resources, Organizational Development, Psychology, Communications, or a related field.
• 7+ years of experience in change management, transformation, business enablement, or related disciplines.
• People leadership, coaching, mentoring, or team lead experience preferred.
• Change Management certification (e.g., Prosci, CCMP, ACMP) preferred.
• Financial Services or Insurance industry experience preferred.

The base salary for this position is between $90,400 - $140,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement.
• Health & Wellness:Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security:Company-matching pension plan,share ownership program and additionalinvestment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.