Manager, Business Resilience

BDO; Toronto; On-site; CAD 88,000 - 134,000; Full time

Job summary

BDO in Toronto is seeking a Manager, Business Resilience to lead end-to-end engagements across risk assessment, business continuity, IT disaster recovery, and crisis management. You will mentor consultants, manage client relationships, and contribute to the growth of the national practice, leveraging AI-enabled tools to improve research and delivery.

You should have a university degree in a related field, 5+ years in business resilience, and 3+ years managing engagements.

Qualifications

• University degree in risk, emergency management, business, or related field.
• 5+ years as a practitioner in business continuity, emergency management, crisis management, or business resilience.
• 3+ years managing engagements and teams.
• Experience across Financial Services, Public Sector, Energy and Natural Resources, Manufacturing and Distribution, Not-for-Profit, Real Estate.
• Experience in building advisory practice, proposals and client pursuits is an asset.
• Knowledge of ISO 22301, CSA Z1600, ISO 22317, DRII, BCI.
• Strong project management skills with budgets and multiple workstreams.
• Excellent oral and written communication; ability to engage at all levels.
• Military/police/fire or other critical-service background is an asset.
• Bilingual in French and English is an asset.
• Security clearance for Canada is an asset.

Responsibilities

• Lead and deliver complex business resilience engagements end to end.
• Facilitate workshops, tabletop exercises, and simulations with client stakeholders.
• Develop and apply methodologies and templates aligned with relevant standards.
• Actively use AI and digital tools to accelerate research and deliverables.
• Manage client relationships and service plans with the practice lead.
• Mentor consultants and promote a collaborative team culture.
• Contribute to business development and practice growth.

Skills

Leadership

Project management

Client relationship management

Communication skills

Team mentoring

Education

University degree in risk / emergency management / business or related field

Professional designations: MBCP / CBCP / CBCI / MBCI / ISO 22301 Lead Auditor

Tools

AI and digital tools

Job description

## Manager, Business ResilienceApply: Toronto - Wellington St: Full time: Posted Yesterday: JR7202**Putting people first, every day**BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.**Your Opportunity**Our Business Resilience team is growing, and we are looking for a **Manager, Business Resilience** to join BDO's National Business Resilience practice. This is a new delivery leadership role at the heart of a fast-growing national practice. As Manager, you will lead and deliver high-quality consulting engagements using an all-hazards, integrated approach spanning risk assessment, business impact analysis, business continuity, IT disaster recovery, crisis and emergency management, crisis communications, and training, testing, and exercises.You will own client engagements end to end, lead and mentor a team of consultants, and ensure the consistent, high-quality delivery of the work that drives the practice forward.**Key Responsibilities****Lead and Deliver Engagements*** Lead the delivery of complex business resilience engagements end to end, including BCM program development, business impact analyses, business continuity and disaster recovery plans, crisis management frameworks, emergency management plans, and climate risk and resiliency assessments.* Facilitate workshops, tabletop exercises, and full-scale simulations with client stakeholders at all levels, including senior leadership.* Develop and apply methodologies, tools, and templates aligned with ISO 22301, CSA Z1600, ISO 22317, DRII Professional Practices, and BCI Good Practice Guidelines.* Actively use AI and digital tools to accelerate research, synthesis, proposal development, and client deliverables, and help embed an AI-forward, innovative approach across the practice.* Ensure all deliverables meet quality standards and are delivered on time and on budget.**Manage Client Relationships*** Establish and maintain strong relationships with clients at all levels, serving as a trusted advisor throughout the engagement.* Execute client service plans for complex engagements in close collaboration with the practice lead and engagement partners.* Anticipate client needs and identify opportunities to add value across the engagement.**Lead and Develop the Team*** Manage, coach, and mentor consultants and senior consultants, maximizing their potential and supporting their professional growth.* Take a leadership role in creating a working environment that promotes learning, collaboration, and a strong team culture.* Support resourcing and capacity planning across engagements.**Contribute to Practice Growth*** Contribute to business development through proposal development, client pursuits, and identifying opportunities within existing engagements, as directed by the practice lead.* Support the continued build-out of the national Business Resilience practice.**How We Define Success for This Role*** You consistently deliver high-quality work that clients describe as professional, insightful, and impactful.* You lead engagements and teams that deliver on time, on budget, and to a high standard.* You contribute to an inclusive, engaging environment that develops and retains talent.* You actively adopt and champion AI and digital tools to drive efficiency, innovation, and higher-quality solutions in client delivery and across the practice.* You grow your expertise through continuous learning and professional development.**Your Experience and Education*** University degree, preferably in a risk, emergency management, business, or related field.* A minimum of 5 years of experience as a practitioner in business continuity, emergency management, crisis management, or business resilience.* A minimum of 3 years of experience managing engagements and teams in the mentioned areas.* Experience delivering across one or more target industries: Financial Services, Public Sector, Energy and Natural Resources, Manufacturing and Distribution, Not-for-Profit, and Real Estate.* Experience supporting a professional services firm in building an advisory practice, including proposals, client pursuits, and the sales process, is an asset.* Professional designations preferred: MBCP, CBCP, CBCI, MBCI, or ISO 22301 Lead Auditor.* Knowledge of business continuity, emergency management, and risk standards and regulations (ISO 22301, CSA Z1600, ISO 22317, DRII, BCI).* Strong project management skills, including the ability to anticipate and resolve issues, manage budgets, and coordinate multiple workstreams and stakeholders.* Excellent oral and written communication skills, with the ability to communicate effectively with clients and stakeholders at all levels.* A background in the military, police, fire, or other critical-service or emergency-response fields is a strong asset. The leadership, discipline, and judgment under pressure developed in those environments translate powerfully into business resilience work.* Comfort and demonstrated experience using AI and digital tools to enhance research, analysis, and delivery is a strong asset. We are an AI-forward practice that actively integrates these tools into our work.* Bilingual in French and English is an asset.* Government of Canada security clearance or the ability to qualify is an asset.*The expected range of compensation for this role is $88,000-$134,000 annually.***Why BDO?** Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. At BDO, our people experience is guided by three core pillars—**Do work with genuine care, Do what matters with purpose, and Do what’s next** - shaping how we support our people, serve our clients, and grow together.Our firm is committed to providing an environment where you can be successful in the following ways:* We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.* We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.* We support your achievement of personal goals outside of the office and making an impact on your community.* We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose* We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm**Giving back adds up:** Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.**Total rewards that matter:** We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle. **Everyone counts:** We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.**Flexibility:** All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.**Code of Conduct:** Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.More information on BDO Canada’s Privacy Policy can be found here:Privacy Policy | BDO Canada**Ready to make your mark at BDO?** Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.