Manager, Business Intelligence

Grant Thornton; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading professional services firm in Toronto seeks a Manager, Business Intelligence to translate business needs into actionable BI solutions. The successful candidate will manage reporting requests and ensure the delivery of accurate outputs while supporting BI initiatives. A background in business administration or related fields, along with strong analytical and communication skills, is essential for this role. The company offers a collaborative work environment with excellent benefits.

Benefits

Profit sharing

Flex days

RRSP contributions

Firmwide holiday closure

Wellness benefits

Work from anywhere in Canada in the summer for 4 weeks

Qualifications

• Minimum 5 years professional experience.
• Strong understanding of business processes and operations.
• Experience with BI tools and technologies.

Responsibilities

• Collaborate with stakeholders to gather requirements.
• Ensure timely and high-quality delivery of reporting outputs.
• Drive process improvements in reporting operations.

Skills

Interpersonal skills

Communication skills

Analytical skills

Problem-solving

Project management

Adaptability

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field

Tools

SQL

Tableau

Power BI

D365 Finance & Operations

Job description

Who we are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

Position Overview

Manager, Business Intelligence plays a critical role in translating business needs into actionable BI solutions and ensuring successful delivery across the reporting lifecycle. This position focuses on gathering requirements, coordinating intake-to-delivery processes, and maintaining clear communication with stakeholders. The Manager ensures outputs are accurate, validated, and aligned with organizational standards while providing visibility into upcoming initiatives and supporting documentation and training to drive adoption.

Responsibilities

• Collaborate with stakeholders to gather requirements, define reporting needs, and translate them into actionable BI solutions and projects
• Serve as the primary liaison between BI and stakeholders, ensuring clear, timely, and effective communication throughout the reporting lifecycle.
• Coordinate and prioritize reporting requests, including urgent needs, ensuring clarity, feasibility, and alignment with strategic goals
• Ensure timely, accurate, and high-quality delivery of reporting outputs that meet firm standards
• Plan and manage the reporting release schedule to maintain consistency, transparency, and stakeholder confidence
• Drive process improvements to enhance efficiency, scalability, and responsiveness of reporting operations
• Define and uphold standards for design, terminology, documentation, and validation to ensure consistency and quality across all reporting outputs
• Support the creation and delivery of reports, dashboards, and visualizations that enable data-driven decision-making across the organization
• Proactively identify and resolve issues to ensure the ongoing success of BI initiatives

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field
• Accounting background considered a strong asset
• Minimum 5 years professional experience
• Experience with D365 Finance & Operations (preferred)
• Working knowledge of BI tools and technologies (e.g., SQL, Tableau, Power BI), data modelling, ETL processes, and data warehousing concepts (an asset)
• Proven ability to manage BI projects from intake to delivery, including coordinating timelines, facilitating requirement gathering, and ensuring successful implementation
• Excellent interpersonal and communication skills with the ability to build trust, influence decision-makers, and engage colleagues to drive reporting development
• Solid understanding of business processes, operations, and strategies, with the ability to align BI initiatives to organizational goals
• Strong analytical and problem-solving skills with the ability to connect diverse data points into actionable insights and see the big picture
• Adaptable and self‑motivated, able to manage multiple priorities independently and collaboratively in a fast‑changing environment
• Committed to supporting clients, colleagues, and communities to thrive

Culture & Values

Doane Grant Thornton:

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca.

What's in it for you?

Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.

Are you ready to Discover Your Purple?