Manager, Business Development Representatives

Fidelity International; Toronto; On-site; CAD 121,000 - 139,000; Full time

Benefits offered by this job

RRSP contribution

Hybrid work schedule

Job summary

Fidelity Canada in Toronto is seeking an experienced leader to oversee the Ontario-based Business Development Representative (BDR) team on a flexible hybrid schedule. This role will drive accountability, collaboration, and high performance while partnering with Client Services and Sales leadership to improve client interactions and sales pipeline development.

You will coach, mentor, and develop BDRs, align with divisional objectives, and contribute to Fidelity's growth initiatives.

Qualifications

• 5+ years of experience in Sales and/or financial services
• Experience managing, coaching, training, and developing employees
• Strong communication skills
• Completion of university degree or equivalent experience

Responsibilities

• Lead and oversee the day-to-day operations of the Ontario-based BDR team, fostering accountability and high performance
• Partner with Client Services and Sales leadership to identify opportunities for improvement and enhance client interactions and sales pipeline
• Drive strategic projects and initiatives supporting divisional objectives and annual business plans
• Collaborate with Team Managers and Regional Sales Managers to ensure alignment of goals and priorities
• Mentor and coach BDRs to achieve professional growth and career development
• Foster continuous learning by delivering performance feedback and recognizing achievements
• Monitor team performance metrics to drive productivity and outcomes

Skills

Leadership

Coaching

Communication

University degree

Education

University degree or equivalent

Job description

Job Description

You will be working on a flexible hybrid schedule as part of Fidelity's dynamic working arrangement in the Toronto office. Current work authorization for Canada is required for all openings. Please note this is a contract role until June 2027.

What We Do

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

What You'll Do

• Lead and oversee the day-to-day operations of the Ontario-based Business Development Representative (BDR) team, fostering a culture of accountability, collaboration, and high performance.
• Partner with Client Services and Sales leadership to identify opportunities for improvement, implement best practices, and enhance the quality of client interactions, employee performance, and sales pipeline development.
• Drive strategic projects and initiatives that support divisional objectives and contribute to the successful execution of annual Client Services and Sales business plans.
• Collaborate proactively with Team Managers and Regional Sales Managers to ensure alignment, consistency, and seamless execution of business goals and operational priorities.
• Engage, motivate, and influence teams across departments by clearly communicating expectations, goals, and performance standards.
• Partner with the Campus Relations team to strengthen Fidelity's employer brand at targeted post-secondary institutions across Canada, while identifying, attracting, and interviewing top emerging talent.
• Work closely with Sales leadership and key stakeholders to develop, implement, and continuously enhance policies, processes, and programs that support business growth and operational excellence.
• Provide ongoing coaching, mentorship, and career development support to BDRs, helping them achieve their professional goals and prepare for future opportunities within the organization.
• Foster a culture of continuous learning by delivering performance feedback, recognizing achievements, and supporting individual and team development initiatives.
• Monitor team performance metrics and leverage insights to drive productivity, improve outcomes, and ensure the achievement of business objectives.

What We Are Looking For

• 5+ years of experience in Sales and/or relevant experience in financial services
• Experience managing, coaching, training, and developing employees
• Strong communication skills
• Completion of university degree or equivalent experience
• Proven sales track record in financial services is an asset

The Expertise You Bring

• Enthusiastic leadership presence with the ability to influence and motivate people
• Exceptional people management skills with experience coaching and mentoring
• Strong relationship building skills
• Strong verbal and written communication skills
• Extensive experience presenting to large audiences
• A customer centric mindset

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Total Rewards That Reflect Your Impact

• Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $121,000 to $139,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution - no employee matching required.

Fidelity Canada is an equal opportunity employer. Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground. Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

Why Work at Fidelity?

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People
• Great Place To Work® Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) - Best Place To Work
• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer Designations
• Canadian Compassionate Companies - Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter's Most Innovative HR Team

About Us

Fidelity Canada has become an employer of choice for talented people seeking rewarding career opportunities in the financial services industry. We look to hire outstanding individuals who want to maximize their potential and be challenged in all aspects of their professional careers. To help our employees excel in their roles at Fidelity, we provide everyone here with the best training, resources and support possible throughout their careers. With our help, there's no limit to what you can accomplish here. We're excited you're considering Fidelity for your career plans.