Manager, Business Development

Socket.dev; Toronto; Hybrid; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Health & wellness benefits

Professional mastery allowance

MacBook laptop provided

Home office budget

Job summary

Loopio seeks a Manager, Business Development to lead a high-growth outbound BDR team. You will recruit, coach, and inspire a group focused on prospecting, sourcing, and qualifying new opportunities, while shaping outbound strategies and AI-driven workflows to boost productivity.

You will collaborate with Sales, Marketing, and Operations to scale the Revenue Development function and drive pipeline. This role offers a hybrid work setup with a strong emphasis on coaching and performance management.

Qualifications

• 2+ years in Sales Development management or team leadership.
• Track record of exceeding goals and targets.
• Experience as SDR/BDR in inbound and outbound contexts.
• Proficient with CRM and sales automation tools (e.g., Salesforce, Outreach, Orum).
• Experience building AI workflows to improve BDR output and efficiency.
• Hands-on experience building AI workflows/agents to boost productivity.
• History of hiring, ramping, and retaining top talent.
• University degree or equivalent.

Responsibilities

• Lead a team of Business Development Reps responsible for prospecting and qualifying net-new outbound opportunities.
• Develop and iterate best practices for outbound prospecting to generate high-quality opportunities.
• Lead by example on calls and on the floor at events and conferences.
• Coach the team through regular 1-on-1s, forecast calls, and tailored training.
• Analyze metrics to drive data-informed decisions and performance.
• Develop and scale AI-driven workflows across the BDR process to bridge gaps and boost productivity.
• Set high performance expectations and build a culture of pipeline and revenue attainment.
• Hire and onboard top talent through rigorous interviewing practices.
• Recognize top BDR performance and mentor reps to excellence.
• Collaborate with Sales Leadership to cultivate a high-performance culture.
• Partner with Revenue Enablement to optimize onboarding and coaching.
• Collaborate with Marketing, Customer Success, and Product for cross-functional rollouts.

Skills

BDR management

Goal attainment

SDR/BDR experience

CRM & Sales Automation

AI workflows adoption

Hands-on AI tooling

Hiring top talent

Education

University degree or equivalent

Tools

Salesforce

Outreach

Orum

Job description

Take your career to new heights with Loopio!

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as one team.

We are looking for a Manager, Business Development to hire, coach, and inspire our team of outbound BDRs. You'll be joining a passionate group of peer sales leaders who are all striving to be masters of their craft.

This is a unique opportunity to be part of a fast-growing company, with a rapidly evolving team. You will have a direct impact on the growth of the Sales Development organization and play a key role in the success of Loopio.

You will oversee, support, and lead daily prospecting activities, be a critical part of the hiring and onboarding process, and play an active role in the ongoing training of the team. This is a key leadership role that works closely with the Sales, Sales Management, Marketing, and our Operations teams to continue Loopio's rapid growth.

Note: This is an existing vacancy on the team

What You’ll Be Doing:

• Leading a team of Business Development Reps who are responsible for prospecting, sourcing, and qualifying net-new outbound opportunities

• Creating and building upon existing best practices for outbound prospecting that generate high-quality opportunities through a mix of media, this is an opportunity to really show your creativity and encourage it in your team

• Taking a hands‑on approach to management, you are comfortable leading by example on the phone or on the floor at future events and conferences

• Managing and coaching your team through regular 1-on-1s, forecast calls, customized training sessions, and any other creative initiatives. You are fantastic at motivating others!

• Analyzing metrics and tracking team performance so data helps drive our decisions

• Developing and scaling new AI‑driven workflows across the BDR process, from research and list‑building to sequencing and follow‑up, to bridge administrative gaps and improve team productivity

• Setting a high bar for performance and holding your team accountable to it: you're driven to exceed pipeline and revenue targets, and you build a culture where hitting (and beating) goals is the expectation, not the exception

• Recruiting and hiring top talent through rigorous, intelligent, and thoughtful interview practices

• Building, encouraging, and recognizing model exceptional BDR behaviour in your reps

• Working closely with the Sales Leadership team to create and hone a best‑in‑class culture

• Partnering with Sales Enablement to optimize onboarding programs and ongoing coaching and training for the team

• Collaborating with other leaders in Loopio such as Marketing, Customer Success, or Product to ensure seamless communication and roll‑out of strategic projects

What You’ll Bring To The Role:

• 2+ years of Sales Development management or team‑lead experience, preferably in SaaS

• Boast a record of exceeding your goals and organizational targets, and consistently delivering above expectations

• Experience in the role of SDR/BDR, preferably in both an inbound and outbound capacity

• Experience with CRM, Sales Automation tools (i.e. Salesforce, Outreach & Orum)

• Experience building or leading the adoption of AI workflows that measurably improved BDR output in areas like automating research, personalizing outreach at scale, or using AI to prioritize leads

• Hands‑on technical experience building AI workflows or agents (e.g. in Claude or similar tools) to drive efficiency and optimize BDR output, you're comfortable getting into the weeds of the tooling, not just directing others to use it

• A track record of hiring, ramping and retaining top talent

• University degree or equivalent

Where You’ll Work

• We are currently only looking for candidates who reside in the Greater Toronto Area and can access our co‑working space in Downtown Toronto for the occasional sales team get‑together.

• Loopio is a remote‑first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.

• Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru).

• The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).

• We offer flexible co‑working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co‑working space located in the heart of Downtown Toronto and a 12‑minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!

• You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for heads‑down work during the workday

• We encourage asynchronous collaboration to effectively work as a global OneTeam!

• Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations

• You’ll have the opportunity to elevate your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support!

• We’re an AI-forward company and weWe encourage experimentation and innovative thinking, especially when it comes to leveraging AI & Automation to drive business impact.

• You’ll receive structured sales onboarding created by our Revenue Enablement team during your ramp period to ensure you are set up for success.

• We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1 with Loopio.

• We’ll set you up to work remotely with a MacBook laptop, a monthly phone and internet subsidy, and a work‑from‑home budget to help get your home office all set up.

• You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.

• Participate in townhalls, AMA (Ask‑Me‑Anything), and quarterly celebrations to celebrate the big wins and milestones as one team!

• Our four active Employee Resource Groups offer opportunities for employees to learn and connect year‑round.

• You’ll be a part of an award‑winning workplace with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups.

Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.

AI in Recruitment

At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines

AI Usage in Interviews

To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem‑solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process.

For specific roles that include a take‑home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision‑making.

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ([e-mail]) should you require accommodations at any point during our virtual interview processes.