Manager, Base Pricing

Rogers Communications, Inc.; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in Toronto is seeking a Manager for the Residential Base Pricing team. The role involves creating pricing strategies to enhance revenue and subscriber goals, collaborating with various departments, and analyzing market dynamics. The ideal candidate should have at least 8 years of experience in sales or marketing, a relevant degree, and strong analytical skills. Join us to make a positive impact on our customers and communities.

Benefits

Health & well-being benefits

Donation matching

Paid time off for volunteering

Pension plan & Employee stock options

Generous employee discounts

Leadership development programs

Qualifications

• Minimum of 8 years of experience developing sales/marketing plans.
• Sales or Customer Care experience is an asset.
• Ability to work independently or as part of a team.

Responsibilities

• Create base pricing strategies for subscriber and revenue targets.
• Assist in running customer retention and migration programs.
• Collaborate with marketing and IT to ensure operational success.

Skills

Strong time-management capabilities

Strong analytical skills

Advanced knowledge of Excel

Advanced knowledge of PowerPoint

Education

University or College degree, preferably in Marketing or Business

Job description

We are committed to connecting Canadians through unique partnerships, our world‑class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Who we are looking for

This position is part of the Residential Pricing team, reporting to the Director, Pricing. The Pricing team manages the long‑term pricing strategy, promotional offer strategy, and key revenue‑driving programs across the Residential business. We collaborate with partners in channels, marketing, and base management to develop acquisition and retention strategies and execute on pricing tactics. The team focuses on achieving quarterly/annual revenue and subscriber targets. The Manager, Residential Base Pricing is responsible for supporting Residential base pricing strategies and offer toolkits. They also support through leading programs to help drive revenue improvements across the business. The successful candidate will support create and execute pricing proposals that connect to business targets for subscribers, revenue.

What You’ll Do

• Create base pricing strategies to meet subscriber, revenue, cost, and profitability targets by analyzing customer‑based data, financial data, demand trends, and industry dynamics.
• Assist in running customer retention, value management and migration programs.
• Seek alignment on recommended strategy with key stakeholders (Finance, Base management, IT, Care, Product, Planning).
• Analyze customer‑based data, financial data, demand trends, and industry dynamics to identify and action new pricing initiatives.
• Collaborate with Marketing, Care Channels and IT, ensuring measures and tools are established & implemented for operational success.
• Support pricing proposals with robust business cases.
• Ensure development and maintenance of pricing tools (pricing grid, offer results/uptake, competitive grid, etc).
• Collaborate with other cross‑functional teams to have an in‑depth understanding of market/competition and maintain awareness of offers.
• Leads analysis to assess program effectiveness and suggest opportunities for program improvements.

What You Bring

• University or College degree, preferably in Marketing, Business or related field.
• Minimum of 8 years of experience developing sales and/or marketing plans to maximize sales performance.
• Sales or Customer Care experience and working knowledge would be an asset.
• Strong time‑management capabilities, with the ability to perform multiple tasks and objectives.
• Strong analytical and presentation skills, including advanced knowledge of Excel and PowerPoint.
• Comfortable with deadlines in a dynamic, fast‑moving environment.
• Ability to work independently or as part of a team either face‑to‑face or remotely, excellent judgment, and the ability to work under pressure to meet deadlines.

To protect our people, brand and assets, a pre‑employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Work Location: Shaw Court 630 3rd Ave SW (7860), Calgary, AB

To support career growth, collaboration, and high‑performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in‑person connection strengthens our culture and drives industry‑leading performance.

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit Recruitment Process FAQ.

Being a Rogers team member comes with some great perks & benefits including:

• Health & well‑being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs