Manager, Aquatic Services

City of Leduc; City of Leduc; In loco; CAD 119.000 - 149.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits package

LAPP pension

Descrizione del lavoro

The City of Leduc is seeking a Manager, Aquatic Services to lead the delivery of aquatic programs and the operation of indoor and outdoor facilities. Based at the Leduc Recreation Centre, you will oversee strategic planning, program development, and customer service excellence.

You will mentor a team of Aquatic Coordinators, ensure staff training, and collaborate with multiple departments to maintain high safety and operational standards in alignment with municipal goals.

Competenze

• Undergraduate degree in recreation, physical education, business administration or related discipline plus five years of directly related experience.
• Management or leadership accreditations are an asset.
• Current or prior first aid lifeguarding awards or trainer level certifications are preferred.
• Five to six years in a leadership role in aquatic recreation administration.
• Knowledge of aquatic facilities, pool systems and programs.
• Proven ability to lead a diverse team and collaborate with stakeholders.

Mansioni

• Provide leadership, mentorship, and guidance to Aquatic Coordinators.
• Oversee training programs for extensive staff development needs.
• Resolve customer service items and engage the community and stakeholders.
• Oversee development, implementation, evaluation and marketing of aquatic services and programs.
• Monitor and report on program and operational goals and objectives.
• Develop workforce strategies to optimize staff resources and service levels.

Conoscenze

Leadership & team management

Customer service orientation

Strategic planning

Collaboration

Mentoring

Formazione

Undergraduate degree in recreation or related field

Descrizione del lavoro

Department:

Recreation Services

Hours Per Week:

35

Compensation Range:

$119,137.20 - $148,930.60

Closing Date:

November 28, 2026

Note: Posting comes off at 12:00 AM on Closing Date, with competition closing at 11:59 pm day prior.

Manager, Aquatic Services

Permanent, full-time (35 hours/week)

Application Deadline November 27, 2026

$119,137.20 - $148,930.60 per annum with a comprehensive benefits package and membership in the LAPP pension

At the City of Leduc, our mission is Building a connected community for all people. We offer a collaborative and dynamic workplace where our values of Teamwork, Service, Respect and Leadership guide our conduct and contribute to a healthy culture. If you would like to work as part of a progressive organization and enjoy a fast-paced environment, then this may be the opportunity for you.

What is the Opportunity?

The Manager, Aquatic Services reports directly to the Director, Recreation Services. This position is based out the Leduc Recreation Centre and is responsible for the management and oversight of the delivery of aquatic services and the operation of indoor and outdoor aquatic facilities.

Are you the leader we’re looking for?

Whether you’re providing strategic advice to senior leaders, mentoring a dynamic aquatics team, or working collaboratively with partners to maintain high operational standards to align with corporate and council strategic priorities, you maintain high standards of integrity, innovation, and planning. Your team, peers and customers describe you as a trusted leader who exemplifies collaboration, customer service and strategic thinking.

Key Accountabilities

• Provide leadership, mentorship, and guidance to a team of Aquatic Coordinators


• Ensure that training programs are in place to support the extensive, specialized and often unique training and development needs of the aquatic services team


• Resolves customer service items in a timely and effective manner, plan and facilitate community and stakeholder engagement activities to research, measure and report on community aquatic needs and performance


• Oversee the development, implementation, evaluation and marketing of a range of aquatic services and programs


• Develop, monitor, evaluate and report on program and operational goals and objectives


• Develop workforce strategies to ensure that staff resources are optimized to meet service levels, are responsive to shifts in community needs, while maximizing efficiency


• Collaborate with leaders across the organization to ensure a high standard of facility cleanliness, effectiveness of preventative maintenance programs and to ensure regulatory compliance with public health standards, building codes and industry best practices

Who you are?

You are an ideal candidate if you have the following:

• Undergraduate degree in recreation, physical education, business administration or related discipline or an equivalent combination of post-secondary education and five (5) years of directly related experience


• Additional management or leadership accreditations relevant to a municipal government context are considered an asset


• Current or previous first aid & lifeguarding awards or past certifications at the instructor or trainer level, in many of the following areas: water safety, lifeguarding, First Aid, Aquatic Fitness and pool operations


• Minimum five (5) to six (6) years of experience in a leadership / supervisory role in aquatic recreation administration, preferably in a public recreation facility setting


• Demonstrated knowledge and experience with aquatic facilities, pool systems and programs


• Proven results orientation and ability to collaborate and engage others to achieve common goals


• Experience leading a dynamic and diverse team including coaching, mentoring and providing technical guidance


• Ability to establish and maintain effective relationships with key stakeholders and decision-makers


• Experience working in a municipal government environment is an asset


• Must be willing to provide a current Vulnerable Sector Criminal Records Check at own expense

Equal Opportunity

The City of Leduc is committed to fostering an equitable, caring and resilient environment where everyone feels valued and connected to the common goals of the organization. They welcome applications from all qualified individuals and encourage candidates who will contribute to the diversity of the city to apply.

Recruitment Privacy Notice

The personal information you provide through the recruitment process, including your application, resume, assessment material, reference information, is collected and used to assess your qualifications and suitability for employment with the City of Leduc. Should your application be selected for employment with the city, this information will become part of your employment file and will support hiring, onboarding activities and the administration and management of employment programs.

Your personal information will be accessed and disclosed only as authorized or required by law and may be shared with authorized City employees, hiring managers and service providers as necessary to administer recruitment and employment-related activities.

Information is collected in accordance with section 4(c) of the Protection of Privacy Act and may be subject to disclosure and access in accordance with the Access to Information Act. For information regarding the collection, use, and disclosure of information, you may contact the City’s Privacy Officer at [phone], #1 Alexandra Park, Leduc, AB, T9E 4C4.