Manager, AI Governance Platform and Automation

Manulife Financial; Toronto; Hybrid; CAD 94,000 - 175,000; Full time

Job summary

A leading financial services company in Toronto is seeking a Manager for the AI Governance Platform and Automation team. In this hybrid role, you will lead the development of AI governance infrastructure, ensuring compliance with evolving regulations while managing offshore developers. The ideal candidate has extensive experience in AI/ML engineering and strong programming skills in Python. You'll collaborate across teams to build scalable and ethical AI systems and benefit from a comprehensive compensation package.

Benefits

Customizable benefits package

Health and dental insurance

Retirement savings plans

Qualifications

• 5+ years of experience in software development or AI/ML engineering.
• Strong programming skills in Python or similar.
• Familiarity with AI/ML lifecycle tools.

Responsibilities

• Coordinate the build and improvement of AI management solutions.
• Build and maintain tools for responsible AI practices.
• Collaborate with model developers and risk teams for scalable governance.

Skills

Programming skills in Python

AI/ML engineering

Excellent communication skills

Risk management understanding

Education

5+ years of relevant experience

Tools

Azure

AWS

Databricks

Job description

Overview

This is a strategic opportunity to join the AI Model Validation and Governance (AIMVG) team as Manager, AI Governance Platform and Automation, where you’ll lead the development and enhancement of enterprise AI governance infrastructure. You’ll play a pivotal role in shaping how AI is governed across the organization — building scalable tools, integrating ethical principles, and ensuring compliance with evolving regulations like OSFI E-23, GDPR, and SR 11-7. This role blends hands-on engineering with strategic leadership, including oversight of offshore developers and collaboration with external vendors. Your work will directly support our mission to build trustworthy, responsible AI systems that align with our values and regulatory obligations.

This is a hybrid role with global responsibilities and collaboration across teams.

Position Responsibilities

• Platform Leadership: Coordinate the build, development, and continuous improvement of AI management solutions, while upholding enterprise architecture and risk guidelines.
• Responsible AI Enablement: Build and maintain tools that support responsible AI practices, including: automated model documentation pipelines, modular testing frameworks for ML models, enhancements to internal model registries and metadata systems, and integration with enterprise platforms (e.g., Databricks, Unity Catalog, Enterprise Data Lake, Archer).
• Vendor & Tooling Strategy: Explore and integrate external AI governance platforms (e.g., IBM Watsonx, Dataiku Govern, Lumenova) to improve enterprise functionalities.
• Multi-functional Collaboration: Collaborate with model developers, validators, risk teams, legal, compliance, and platform engineers to ensure governance tooling is practical, scalable, and audit-ready.
• Policy-to-Platform Translation: Operationalize AI governance policies into technical workflows that support model lifecycle management, compliance, and regulatory readiness.
• Innovation & Thought Leadership: Stay ahead of emerging trends in GenAI, AI ethics, and governance tooling. Share insights and propose standard methodologies for adoption.

Required Qualifications

• 5+ years of experience in software development or AI/ML engineering.
• Strong programming skills in Python (or similar), with a track record of building production-grade tools or platforms.
• Familiarity with AI/ML lifecycle tools (e.g., MLflow, model registries, metadata stores).
• Understanding of AI/ML model risk, validation, and governance principles.
• Excellent communication and partner engagement skills.
• Strong understanding of risk management and control implementation in technical environments.
• Experience with cloud platforms (e.g., Azure, AWS) and enterprise data governance tools (e.g., Unity Catalog, Archer).

Preferred Qualifications

• Experience with CI/CD pipelines and DevOps practices in ML environments.
• Exposure to regulatory frameworks or internal audit processes related to AI/ML.
• Contributions to open-source ML tooling or internal platform development.
• Proficiency in the latest AI governance tools such as IBM WatsonX, Databricks MLflow, Dataiku Govern, Lumenova, or similar software.
• GARP RAI Certificate or similar AI governance credentials.

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 [e-mail]。

Referenced Salary Location

Toronto, Ontario

Working Arrangement

混合式

Salary range is expected to be between

$94,220.00 CAD - $174,980.00 CAD

If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.