Manager

Alberta Health Services; Calgary; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A healthcare organization in Calgary seeks a Manager of Administrative Services to oversee administrative operations within the Departments of Clinical Neurosciences and Family Medicine. This role requires strong leadership skills, a university degree, and experience in a healthcare environment. The successful candidate will manage recruitment and departmental initiatives while collaborating with various stakeholders. Hybrid work eligibility is available.

Qualifications

• 5 to 7 years of related experience in a management role in a healthcare setting.
• Experience working with Academic Physicians.
• Demonstrated knowledge of human resources best practices and Collective Bargaining Agreements.

Responsibilities

• Oversee administrative operations and support departmental initiatives.
• Manage recruitment, onboarding, and performance management of staff.
• Contribute to strategic planning and budget management.

Skills

Leadership

Decision making

Problem-solving

Communication

Interpersonal skills

Education

University degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Access

Job description

Your Opportunity

An exciting opportunity exists for a highly motivated Manager of Administrative Services (MAS) to join the Departments of Clinical Neurosciences and Family Medicine. As a key member of the management team, the MAS will play a vital role in leading administrative operations, supporting departmental initiatives, and ensuring efficient delivery of services across multiple sites. The Manager of Administrative Services is responsible for overseeing all aspects of administrative support within the departments. This includes managing support staff including administering the terms of the collective agreements and providing leadership in human resources functions such as recruitment, onboarding, training, performance management, workload assignment, vacation management and WHS. The MAS will also contribute to strategic planning, budget management, variance analysis, office space utilization, resource allocation etc. As the administrative personnel are located at several sites within the city, some travel will be required. In addition, this position also manages and oversees physician recruitment, contract’s facilitation, physician privileges and periodic reviews. This position reports to the Department Manager and works closely with all Department leaders. The incumbent will collaborate with clinical managers and directors in service areas to ensure that activities within their area of responsibility are completed in an effective and timely manner. Strong written communication skills are essential, as the role includes preparing professional documents such as newsletters and annual reports. This position will also be involved in various projects throughout the year including physician work force planning.

Responsibilities

Requirements for this role include proven leadership, sound decision making, and the ability to inspire confidence and competence within the team. The successful candidate will demonstrate a clear pattern of professional and personal development and the capacity to build effective partnerships with internal and external stakeholders. The incumbent must have a proven track record of fostering positive working relationships, showing flexibility, maintaining strict confidentiality, and effectively resolving human resource matters. The incumbent will be results‑oriented and demonstrate a collaborative and consultative management style. They will be dynamic, innovative, and effective team player who thrives in a complex, multi‑stakeholder environment. The incumbent is expected to model and uphold the core values of the department and the organization in all aspects of their work.

• Classification: Manager
• Union: Exempt
• Unit and Program: Department of Clinical Neurosciences and Family Medicine
• Primary Location: Sheldon M Chumir Health Centre
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Negotiable Location: Within Calgary Zone
• Temporary Employee Class: Temp F/T Benefits
• FTE: 1.00
• Posting End Date: 27-NOV-2025
• Date Available: 15-DEC-2025
• Temporary End Date: 31-AUG-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $36.87
• Maximum Salary: $63.24
• Vehicle Requirement: Not Applicable

Required Qualifications

University degree is strongly preferred. 5 to 7 years of related experience in a management and/or supervisory role in a similar organizational structure. Experience in a complex healthcare environment ideally within AHS. Experience working in a healthcare setting dealing with Academic Physicians. Demonstrated knowledge of appropriate Collective Bargaining Agreements and human resources best practices. Advance proficiency in Microsoft Word, Excel, Access, Flow‑charting, e‑mail, PowerPoint as well as e‑finance, e‑manager, e‑people (RMS and payroll).

Additional Required Qualifications

Experience in Financial Management and reporting is an asset. Strong problem‑solving and decision‑making skills with the ability to handle complex administrative challenges independently. Proven ability to exercise judgment, tact, diplomacy, and discretion when handling sensitive or confidential matters. Familiarity with the policies and processes of both Alberta Health Services (AHS) and the University of Calgary (U of C) is essential.

Preferred Qualifications

Proven leadership skills, including the ability to coach, mentor, and guide staff. Excellent interpersonal, communication, organization, time management, and analytical skills. Ability to perform effectively under pressure in a fast‑paced environment with competing priorities and tight deadlines.