Mall Store Sales Associate (Scarborough Town Centre)

Sleep Country; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading retailer in the sleep industry is seeking individuals to join their Sales team in Toronto. This full-time role involves engaging with customers and ensuring an appealing store presentation. Ideal candidates will possess sales experience and a strong customer focus, with opportunities for bonuses and extensive training. Company culture emphasizes diversity, equity, and continuous growth.

Benefits

Base salary and commission

Extensive sales training

Full medical and dental benefits

Annual wellness credit up to $250

Tuition reimbursement

Paid volunteer day

Qualifications

• 1-3 years of experience in Sales, Retail and/or Customer Service preferred.
• Ambitious and committed to continuous education and learning.
• Available to work flexible hours, including evenings and weekends.

Responsibilities

• Engage with customers to identify their needs and wants.
• Ensure stores are visually appealing via product presentation.
• Collaborate with the Sales team to meet goals and expectations.

Skills

Customer focus

Critical thinking

Positive attitude

Mandarin or Cantonese speaking

Mandarin or Cantonese speaking

Job description

In this role you will

• Engage with customers to identify their needs and wants, promote our quality products and service offerings
• Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping
• Work together as part of the Sales team to exceed goals and expectations

The Qualifications and Experience we like to see

• Ideally have 1‑3 years of experience in Sales, Retail and/or Customer Service; considered an asset but not mandatory
• A positive, optimistic attitude and a strong customer focus
• Be ambitious and willing to commit to continuous education and learning
• Available to work days, evenings and weekends
• Critical thinking skills and ability to tackle problems on your own
• Mandarin or Cantonese speaking is an asset

Why members of our Sales team love working at Sleep Country Canada / Dormezvous?

• This full‑time industry leading role, with base salary and commission, will motivate and empower you to go above and beyond to make a difference in customers’ lives and become a true Sleep Expert
• Diverse and inclusive work environment
• No caps on commission
• Monetary bonuses and sales contests
• We invest in you and provide extensive sales training on our products and services
• Access to training and development platforms
• Full medical, dental benefits and a deferred profit‑sharing program
• Annual wellness credit of up to $250 for any products/services that improve your health and well‑being
• Associate discount programme to enjoy some of the world’s best sleep products
• Maternity/Parental leave top‑up benefits
• Tuition reimbursement covering professional and personal development
• Long‑service awards, celebrations and other social events
• Associate referral programme
• Paid day off to volunteer at your local charity of choice
• Recognised as one of Canada’s most admired corporate cultures in 2023 by Waterstone Human Capital

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At Sleep Country Canada / Dormezvous (SCC / DV), we are committed to building a company culture of inclusion and diversity where differences are embraced and valued. We ensure every applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

At Sleep Country Canada / Dormezvous (SCC / DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives. We invest in our sleep ecosystem, innovative products, world‑class customer experience, communities and a diverse best‑in‑class team to be Canada’s leading sleep partner.

We’re looking for someone to join our exceptional team as we continue to advance the future of sleep wellness.