Mall Concierge - WOW Guest Services (Part-Time)

Cushman & Wakefield; Kamloops; On-site; CAD 30,000 - 60,000; Part time

Job summary

A prominent real estate services firm in Kamloops is seeking a part-time Guest Services Representative to provide excellent customer service in Aberdeen Mall. Responsibilities include answering inquiries, selling gift cards, and addressing customer needs. Candidates must have at least one year of customer service experience and be available for flexible shifts, including weekends and holidays. The position offers a compensation of $17.85 CAD hourly.

Qualifications

• Minimum of one year customer service experience.
• Able to work weekends, evenings, and statutory holidays.
• Must provide a clear criminal record check.

Responsibilities

• Answer inquiries in person and via telephone & email.
• Promote and sell gift cards and transit products.
• Operate the paging system.
• Control borrowing of mobility aids.
• Perform daily duties assigned by the Supervisor.

Skills

Effective interaction

Outgoing personality

Concierge-level service

Problem-solving

Communication skills

Social Media proficiency

Emergency assistance

Job description

A prominent real estate services firm in Kamloops is seeking a part-time Guest Services Representative to provide excellent customer service in Aberdeen Mall. Responsibilities include answering inquiries, selling gift cards, and addressing customer needs. Candidates must have at least one year of customer service experience and be available for flexible shifts, including weekends and holidays. The position offers a compensation of $17.85 CAD hourly.