Maligne Lake Jasper AB Guest Experience and Boathouse Agent

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a renowned hospitality team at Maligne Lake as a Guest Experience and Boathouse Agent. This seasonal full-time role offers a unique opportunity to provide guests with exceptional service while working in the beautiful Jasper National Park surroundings. Enjoy competitive pay and great perks such as discounts on hotel stays and dining.

Benefits

Free access to Pursuit attractions

50% discount for friends

Discounts on hotel stays, dining, and retail

Subsidized mental health and wellness resources

Qualifications

• Strong communication skills and empathy.
• Previous hospitality experience is an asset.
• Ability to think creatively in problem-solving situations.

Responsibilities

• Provide exceptional guest interaction at Maligne Lake.
• Ensure timely boarding for tours and handle guest inquiries.
• Maintain cleanliness of ticket and boarding areas.

Skills

Communication

Customer Service

Problem Solving

Job description

Maligne Lake Jasper AB Guest Experience and Boathouse Agent

Pursuit CollectionJasper, AB$18 an hour - Seasonal, Full-time Job detailsPay$18 an hourJob typeSeasonalFull-timeLocationJasper, ABFull job descriptionWhat will be your daily pursuit?:Bring your best in the delivery of an exceptional hospitality and sales experience to guests visiting Maligne LakeWhat will your compensation be?:The starting salary for this position is $18.00 / hour + $0.50 / hour for every regular hour worked.When does this adventure begin?:This position begins May 27 and runs until September 29 or October 13, 2025What perks can you expect?:Join an inclusive, global team and make life-long connections.Enjoy free access to Pursuit attractions and 50% off for friends.Get discounts on hotel stays, dining, and retail.Access subsidized mental health and wellness resources.What will you do in this job?:Provide an exceptional hospitality-focused informational and sales interaction with guests visiting Maligne LakeBe current and up to date on all Pursuit attractions, products and promotions along with our other services/experiences provided on siteProvide information and answer questions about general knowledge of the Maligne Valley and Jasper areaCheck guests in as they arrive at the tour boat boarding area scanning all access tickets, coordinating guests for efficient and timely boarding and answering questions (this part of the role is outside)Be first point of contact for any tour boarding issues including tour delays or cancellations, guests who have missed their tour or have not arrived and communicating effectively with tour directors and the guest services office/dispatchWork closely with boat captain/guides as to loading/unloading of the tour boatsMaintain cleanliness of ticket and boarding areasBe knowledgeable and proficient in the use of the point of sale, cash and credit transactions along with daily cash out proceduresRent and outfit a fleet of canoes, kayaks and peddle boats, providing safety and operating instructions to guestsEnsure that rental boat agreements and releases are thoroughly understood, completed correctly, properly filed and adhered toComplete minor repairs as required to rental boats and equipment, reporting any larger issues to the fleet maintenance dept.Other duties as assignedWhat skills and experience do you need for this job?:A passion for delivering a memorable experience to each guest is the most important aspect of this position!Strong communication skills, with an ability to proactively listen and be empatheticMust get excited at the idea of living and working in a remote (yet very social) environmentPrevious hospitality and cash handling experience an assetAbility to think on the fly and outside the box to solve problems with a positive attitudeSecond language is an assetMature, energetic, dependable and self-motivatedEnjoy working with a team in a busy, fast-paced environmentComfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepare for all season weather (snow, rain, wind, hail)Must meet the organization grooming and appearance standardsTo honour our commitment to be “Always Honest” all employees must consent to a criminal record checkWhat will your work environment be like?:Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.Independent. You’ll spend your days in and around our amazing properties.Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as requiredWe work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.EEO:Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.

Hike Jasper
Jasper Camping
Canadian Rockies

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.

Job Opportunities in Jasper National Park

1. Parks Canada Jobs

• Park Wardens - Law enforcement, wildlife protection, and visitor safety.
• Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
• Visitor Services Attendants - Work at visitor centers, providing information.
• Conservation Officers & Ecologists - Protect and manage the park's environment.
• Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

• Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
• Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
• Tour Guides - Leading sightseeing, historical, or adventure tours.
• Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

• Rafting & Kayaking Guides - Leading groups on rivers.
• Ski Resort Staff - Ski instructors, lift operators, and patrol.
• Hiking & Backcountry Guides - Leading hiking and backcountry trips.
• Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
• Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

• Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions.
• Equipment Technicians & Mechanics - Maintaining rental equipment.
• Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

• Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
• Research Assistants - Assisting in environmental studies.
• Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

• Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
• Event Coordinators - Working at events and festivals.
• Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.