Maintenance Technician

Atria Senior Living, Inc; St. Catharines; On-site; CAD 40,000 - 55,000; Full time

Job summary

A senior living community is seeking a Maintenance Technician in St. Catharines, Canada. This role involves diagnosing and repairing various systems, completing service requests, and ensuring compliance with safety standards. The ideal candidate has experience in property management maintenance and strong customer service skills. A valid driver's license is required.

Qualifications

• 1 year experience in property management maintenance performing the duties of a Maintenance Technician.
• Able to frequently handle and use chemicals and general cleaning supplies.
• Must possess valid driver’s license.

Responsibilities

• Diagnose and repair problems in HVAC, electrical, plumbing, and more.
• Complete assigned service requests and repairs in a timely manner.
• Maintain customer service standards and respond to resident requests.

Skills

Basic arithmetic skills

Customer service

General maintenance tools use

Education

High School diploma or equivalent (GED)

Tools

Hand tools

Pressure washers

Paint equipment

Job description

Responsibilities

• Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.) and waste management systems.
• Complete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a safe and timely manner.
• Perform turn-key work as required to ensure vacant apartment homes are rent-ready in a timely manner.
• Maintain customer service standards. Respond to resident requests and work with residents to minimize/resolve problems and complaints. Follow-through to ensure issue is resolved.
• Apply all applicable Atria Policies and Procedures such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site staff.
• Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations, building codes and environmental laws and regulations.
• Assist with organizing and prioritizing service requests and general maintenance tasks.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May supervise the work of other associates and outside contractors.
• May perform other duties as assigned.

Qualifications

• High School diploma or equivalent (GED) preferred.
• 1 year experience in property management maintenance performing the duties associated with a Maintenance Technician.
• Able to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division in order to do basic calculations and analysis such as estimating, determining averages and percentages, and totals.
• Able to occasionally operate general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine and postage machine.
• Able to frequently use general maintenance tools, supplies and equipment such as, but not limited to, hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, sanders and safety equipment.
• Able to frequently handle and use chemicals and general cleaning supplies.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver’s license.
• Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.