Maintenance Technician

TEEMA Solutions Group; Mississauga; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading foodservice solutions provider in Mississauga is seeking a technician to install and maintain specialty foodservice equipment. This role emphasizes customer engagement and technical expertise, requiring a Gas Technician 3/2 license and strong customer service skills. Ongoing training, a company vehicle, and travel opportunities are provided. Ideal candidates have excellent multitasking and problem-solving abilities and can work well under pressure.

Benefits

Company vehicle provided

Per diem and gas card for travel

Ongoing training and development

Qualifications

• Trade school diploma or college diploma is an asset.
• Ability to comprehend and communicate detailed instructions in English.
• Knowledge of compliance regulations and workplace safety.
• Smartphone and tablet literate for service applications.

Responsibilities

• Install, maintain, and repair specialty foodservice equipment.
• Interact with customers and address concerns professionally.
• Respond to service calls and preventative maintenance.
• Maintain parts inventory in service vehicle.

Skills

Customer service skills

Attention to detail

Ability to multi-task

Problem-solving skills

Technical knowledge of equipment

Education

Trade school diploma or college diploma

Gas Technician 3/2 license with TSSA

Driver’s license

Job description

About the Role

For over 60 years, TFI has been a leading Canadian provider of specialty foodservice equipment and service solutions. We support major foodservice operators and independent businesses across the country, known for building long‑term customer relationships and delivering reliable, high‑quality service. Our work has contributed to the rollout of many well‑known menu items nationwide, and we continue to help partners introduce new, profitable programs. With an average employee tenure of nearly 10 years, our team brings deep expertise, strong technical capability, and a consistent commitment to exceptional customer support.

What You’ll Do

Installing, maintaining, repairing and testing a variety of specialty foodservice equipment, including frozen carbonated beverage (FCB) units, soft serve machines, super automatic espresso machines, fryers, combi ovens and clamshell grills.

Interacting with our customers and ensuring that their concerns are appropriately addressed in a professional and courteous manner.

Responding quickly and efficiently to service calls, preventative maintenance, installs and emergencies.

Assessing and completing repairs accurately and efficiently.

Effectively handling service requests and work orders using TFI’s mobile service tablet system.

Maintaining an orderly and accurate parts inventory in your service truck or van.

Training with other technicians on preventive maintenance and service procedures.

Maintaining relationships with customers by examining concerns, identifying solutions and recommending system improvements.

Selling additional services and products by recognizing opportunities to upsell.

Responding to on‑call emergencies on select evenings and weekends.

Some overnight travel required (company credit card, gas card and per diem provided).

Travel to manufacturer facilities in the USA for continuous development and training opportunities as required by position.

What We’re Looking For

• Trade school diploma or college diploma (asset)
• Ability to comprehend and communicate detailed instructions in English orally and in writing
• Ability to multi‑task and establish priorities
• Knowledge and ability to work on 110 v up to and including 220 v systems and equipment
• Knowledge of local, provincial and federal workplace compliance regulations, ordinances and legislation
• Able to create alternative solutions to problems
• Strong attention to detail and ability to work well under pressure
• Excellent customer service skills, including probing questions and resolving customer concerns
• Smartphone and tablet literate, with ability to learn and navigate new software quickly
• Independent application of TFI’s processes and procedures, upholding rigorous standards without constant management
• Second language an asset
• Driver’s license (required)
• Gas Technician 3/2 license with TSSA (required)

Company vehicle provided. Per diem, gas card and company credit card provided when overnight travel is required. Ongoing training and development. Supportive team environment.

If this role matches your experience and career goals, we welcome your application.