Maintenance Team Lead - Longwood Landing

Broadstreet Properties; Nanaimo; On-site; CAD 60,000 - 80,000; Full time

Job summary

A family-owned property management company in Nanaimo is seeking a Maintenance Team Lead to oversee the Maintenance Technicians. This role involves coordinating day-to-day operations, managing work order prioritization, and ensuring customer satisfaction. The ideal candidate will have a background in maintenance, trade certification, managerial experience, and strong communication skills. This position offers a commitment to employee wellbeing and diverse workplace values.

Benefits

Employer paid extended health, vision, and dental coverage

Employee and Family Assistance Program (EFAP)

Health and wellness benefit

Company cellphone

RPP eligibility after one year

Employee recognition program

Qualifications

• Minimum two years’ experience managing or leading staff.
• Strong background in commercial/residential maintenance.
• Proficient computer skills for Microsoft Office products and running reports.

Responsibilities

• Coordinate the day-to-day operation of the maintenance team.
• Prioritize work order completion based on urgency.
• Complete required building/system inspections.
• Respond to emergency situations and be on-call as required.

Skills

Commercial/residential maintenance experience

Effective communication

Customer focus

Problem-solving skills

Education

Relevant trade or technical certification

Tools

Microsoft Office

Job description

Are you a leader? Do you enjoy getting your hands dirty and have a knack for fixing things? Are you an excellent problem solver with management experience? If you answered yes to all of these questions, Broadstreet Properties has an excellent opportunity for you!

The Maintenance Team Lead oversees the work of Maintenance Technicians throughout their assigned multi‑family residential properties. The role will support the prioritization of work order completion based on urgency and work to ensure customer satisfaction. The ideal candidate possesses a trade certification and experience with general repairs.

Your contributions to the team include:

• Coordinate the day‑to‑day operation of the maintenance team within a designated area
• Prioritize work order completion based on urgency and work with Site Manager and other Maintenance Technicians to ensure customer satisfaction
• Complete any required weekly, monthly, semi‑annual or annual building and/or system inspections
• Support the completion of all maintenance activities
• Ensure all work orders are closed and corresponding paperwork submitted
• Maintain working knowledge of environmental safeguards and alarm systems
• Be responsible for the use, care, and maintenance of company tools, equipment, and vehicles
• Respond to emergency situations and work an on‑call rotation as required for after‑hour call‑outs
• Read and interpret equipment manuals and work orders to perform required maintenance and service
• Detect faulty operations and defective material, then report those and any unusual situations to proper supervision
• Ensure all safety procedures during all repairs and maintenance are followed

What you need to be successful:

• Strong background in commercial / residential maintenance
• Completion of relevant trade or technical certification an asset
• Minimum two years’ experience managing or leading staff
• Proficient computer skills for Microsoft Office products and running reports
• Must have effective communication skills and strong customer focus
• Ability to establish priorities, work independently, problem‑solve, and proceed with objectives without supervision while following safe work procedures
• Must be willing and able to travel to different sites as needed

The perks:

• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program (EFAP)
• Health and wellness benefit
• Company cellphone
• RPP eligibility after one year
• Employee recognition program

Why Broadstreet?

Broadstreet Properties Ltd. is a family‑owned and operated property management company, partnered with Seymour Pacific Developments, that manages multi‑family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd. practices equal‑opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.