Maintenance Dispatch Clerk

GEF Seniors Housing; Edmonton; On-site; CAD 38,000 - 43,000; Full time

Benefits offered by this job

Medical and Dental Coverage

Health Spending Account

Disability Insurance

Life Insurance

LAPP Pension Plan

Paid Time Off

Paid Training (Health & Safety)

Criminal Record Check

Job summary

GEF Seniors Housing in Edmonton is seeking a Maintenance Administration Clerk to coordinate and dispatch maintenance work orders, support facilities teams, and maintain records using Yardi CMMS. Ideal candidates have 2–3 years of related experience and strong MS Office skills.

This full-time role operates 8:00 am–4:00 pm, Monday–Friday with potential evenings/weekends. It offers a competitive hourly rate ($27.30–$30.88 CAD) and a comprehensive benefits package, including health, dental, life

Qualifications

• High School Diploma is required.
• 2–3 years of experience in maintenance/facilities administration or related fields.
• Proficiency with Yardi or similar CMMS and with MS Office applications.

Responsibilities

• Coordinate, dispatch, and monitor maintenance work orders using Yardi and related systems.
• Create and administer work orders, purchase orders, invoices, and maintenance schedules.
• Provide administrative support to Facilities Management and Maintenance teams.
• Maintain electronic and physical records for maintenance activities and compliance.
• Prepare reports, dashboards, and KPIs on work orders and labor utilization.
• Serve as primary contact for maintenance inquiries from residents, staff, contractors, and vendors.
• Support preventive maintenance programs, capital projects, and safety initiatives.

Education

High School Diploma

Tools

Yardi CMMS

Microsoft Office Suite

Job description

GEF Seniors Housing is the largest provider of affordable supportive living residences for low-income seniors in Alberta. As a leading provider of safe, affordable, quality accommodations, we offer competitive salaries & excellent working conditions for our team of employees, and the opportunity to positively contribute to our clients’ quality of life.

Details: Full Time, Days, 37.50 hours per week, 8:00 a.m. to 4:00 p.m., Monday to Friday. Evening or weekend hours may be required.
Pay Scale: $27.30 - $30.88 per hour
Reporting to: Manager of Operations and Central Maintenance
Location: Central Services, 14220 - 109 Ave NW, Edmonton, AB T5N 4B3

Responsibilities

• Coordinate, dispatch, and monitor maintenance work orders through Yardi and related systems, ensuring timely completion, accurate documentation, and follow-up on outstanding and emergency requests.
• Create and administer work orders, purchase orders, invoices, preventative maintenance schedules, and contractor service requests while ensuring compliance with approval processes and organizational standards.
• Provide administrative support to the Facilities Management and Maintenance teams, including scheduling meetings, coordinating contractor activities, maintaining tool and fleet records, and supporting departmental operations.
• Maintain accurate electronic and physical records related to maintenance activities, contracts, safety documentation, regulatory compliance, asbestos abatement records, and departmental files.
• Prepare and maintain reports, dashboards, spreadsheets, and performance metrics related to work order completion, labour utilization, technician productivity, maintenance trends, and departmental KPIs.
• Serve as the primary point of contact for maintenance-related inquiries from residents, staff, contractors, and vendors, ensuring clear communication and excellent customer service.
• Support preventative maintenance programs, capital projects, health and safety initiatives, compliance reporting, and resource planning through effective coordination, tracking, and documentation.

Qualifications/Experience/Knowledge Requirements

• High School Diploma.
• Minimum 2-3 years of experience in maintenance administration, facilities administration, dispatching, property management, or a related environment.
• Working knowledge of Yardi or a similar Computerized Maintenance Management System (CMMS), including work order management, dispatching, purchase order processing, and reporting.
• Strong proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Experience processing work orders, purchase orders, invoices, vendor documentation, and maintenance-related records.
• Experience coordinating technicians, contractors, service providers, and maintenance activities in a fast-paced environment.
• Strong organizational, analytical, problem-solving, and time-management skills, with the ability to manage multiple priorities and competing deadlines.
• Excellent attention to detail and experience with data entry, recordkeeping, reporting, and document management.
• Strong verbal and written communication skills with the ability to provide professional service to residents, staff, contractors, and vendors.
• Basic knowledge of building maintenance, facility operations, preventative maintenance programs, and health and safety practices.
• Experience developing reports, dashboards, or performance tracking tools is an asset.
• WHMIS, First Aid, OH&S, or related safety training is considered an asset.
• Valid driver's license required.

What We Offer

• Comprehensive Benefits Package, including:
  • Medical and Dental Coverage
  • Health Spending Account
  • Disability Insurance
  • Life Insurance
• Participation in the LAPP Pension Plan
• Generous Paid Time Off
• Paid Training, includingHealth & Safety certification and hands-on, role-specific learning
• Company-covered Criminal Record Check

This job competition will remain open until a suitable candidate is found.

The successful applicant will be required to undergo a criminal records check.