Maintenance Attendant

Shiplake Properties; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading property management company in Toronto is seeking a dedicated Maintenance Attendant. You will ensure cleanliness and safety across residential buildings, focusing on janitorial tasks, waste management, and minor maintenance. The ideal candidate should possess strong customer service skills and a proactive attitude. This role offers various benefits including extended health coverage and opportunities for professional development.

Benefits

Variable Bonus Program

Extended Health Coverage

Paid Time Off

Education Reimbursement

Gym Membership Discount

Qualifications

• Strong customer service skills and a positive attitude.
• Comfortable with physical tasks such as lifting and standing for extended periods.
• Excellent communication skills (both verbal and written).

Responsibilities

• Perform comprehensive janitorial cleaning of the premises.
• Assist the Superintendent with routine maintenance tasks.
• Conduct regular building inspections and report deficiencies.

Skills

Customer service skills

Excellent communication skills

Ability to handle physical tasks

Education

Maintenance experience

Tools

Computer-based work order systems

Yardi

Job description

About the Role:

We are seeking a dedicated and proactive Maintenance Attendant to join our team. In this hands‑on role, you will be primarily responsible for comprehensive janitorial cleaning, with a strong focus on waste management operations, routine building maintenance, and minor repairs. You will ensure our residential buildings remain clean, hygienic, safe, and aesthetically pleasing for all residents and team members. This position requires a proactive approach to upkeep, a commitment to safety, strong focus on customer service, and dedication to maintaining our high standards across the property and grounds.

What You'll Do:

You will be contributing to creating exceptional living experiences for our residents every day by taking ownership of the following key areas, with an emphasis on cleanliness and waste management:

Cleaning & Housekeeping

• Collect and dispose of garbage, recycling, and bulk items in accordance with building procedures, ensuring all waste-handling tasks are completed safely and efficiently.
• Clean, sanitize, and deodorize garbage chutes, chute rooms, and chute doors to maintain hygienic and odor‑free conditions.
• Perform detailed janitorial cleaning of the compactor room, including sweeping, mopping, disinfecting surfaces, and ensuring all waste containers are properly positioned and maintained.
• Monitor, manage, and operate compactors daily, including clearing jams, addressing clogs, and ensuring the equipment operates safely; report or elevate mechanical issues as needed.
• Coordinate and manage scheduled waste, recycling, and bulk‑item pick‑ups, ensuring bins are correctly placed and accessible for collection, and returned promptly afterward.
• Clean and maintain waste collection areas, bin storage zones, and surrounding hallways to ensure cleanliness and safety for residents and staff.
• Maintain cleanliness of exterior property areas, including walkways, parking lots, and grounds, with a strong focus on debris and waste removal.
• Maintain cleanliness and organization of mechanical rooms.
• Assist with suite turnovers, including cleaning and preparing units for new residents.

Building Operations & Maintenance

• Assist the Superintendent with routine maintenance tasks.
• Conduct regular building inspections and report any deficiencies to management.
• Monitor and maintain building systems and equipment, escalating issues as necessary.
• Assist with snow removal, salting, and other seasonal upkeep (as needed).
• Help coordinate access for contractors and service providers.
• Maintain a positive and approachable demeanor with residents and visitors.
• Wear the proper uniform at all times and maintain a clean, professional appearance while on duty.
• Support a safe, welcoming, and respectful community environment.

Who You Are:

You are a customer‑focused team member who reflects our core values of operational excellence and customer obsession:

• Comfortable with physical tasks such as lifting, stretching, reaching, crouching, kneeling, pushing, pulling, standing, bending, and walking for extended periods
• Strong customer service skills and a positive attitude
• Excellent communication skills (both verbal and written)
• Maintenance experience is an asset
• Proficiency in using computer‑based work order systems, email, and basic office application
• Experience with Yardi is an asset

Why Shiplake Properties?

We value our team members and understand they have different needs. We are proud to offer the following perks:

Core Benefits

• Variable Bonus Program
• Extended Health Coverage
• Maternity Leave Top‑Up
• Employee Assistance Program (EAP)
• Paid Time Off

Professional Growth & Development

• Education Reimbursement
• Individual Development Program

Employee Rewards & Recognition

• Continuous Improvement Initiatives
• Service Awards
• Rewards Platform
• Employee Referral Program
• Performance Feedback and Reviews

The Extras

• Birthday Day Off
• Company Social Events
• Gym Membership Discount
• Collaborative Workspace
• Flexible Work Environment

About Shiplake Properties:

Shiplake Properties Ltd. is a third‑generation family‑owned business, constructing urban residences for nearly 80 years. We own and manage a variety of apartment complexes tailored to different lifestyle needs. With a focus on innovation, service, and community, we pride ourselves on fostering supportive and dynamic workplaces where employees can grow and thrive.

Shiplake Properties is proud to be Certified™ by Great Place To Work®—the global authority on workplace culture, employee experience and leadership behaviour, based on what employees say. Great Place to Work® Certification™ is recognized worldwide and is the global benchmark for identifying and distinguishing outstanding employee experience. As a member of our team, you can expect to be part of an organization that is committed to creating a workplace where you can be both focused and fulfilled. We are a company that empowers our team members to make a difference through our core values: customer obsession, innovation, operational excellence, and a commitment to long‑term thinking.

We are proud to be an employer committed to diversity and inclusion in all our locations and in our hiring practices. We believe in hiring the best talent whose skills and abilities contribute to the success of the organization and who reflect the communities in which we live and work. We welcome applications from a wide range of qualified candidates, including people with disabilities. If you require assistance or accommodation throughout the application process, please inform us and we will work with you to ensure your needs are accommodated.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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