Mail Clerk

Recrute Action; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Mail Clerk for a full-time on-site position in Southwestern Ontario. This role involves high-volume mail handling, document distribution, and client support. Ideal for detail-oriented individuals with strong organizational skills. The position offers an hourly wage of $17.60 and a 7-month contract with potential for permanent employment.

Benefits

Hourly salary of $17.60

7-month contract with potential for permanent position

3 office days (Tuesday to Thursday)

Dynamic work environment

Qualifications

• Ability to lift up to 50 lbs.
• Demonstrated accuracy to maintain data privacy.
• Previous experience in customer service or data entry roles.
• Strong problem-solving and analytical thinking skills.

Responsibilities

• Receive, sort, and distribute incoming mail.
• Prepare and manage outgoing mail and courier shipments.
• Monitor shared inboxes and respond to emails.
• Resolve inquiries and escalate issues when necessary.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Multitasking

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

Mail Clerk

Full-time on-site opportunity in the insurance industry focused on high-volume mail handling, document distribution, and client support. Ideal for detail-oriented professionals with strong organizational and communication skills. Located in Waterloo, this role offers exposure to multiple business units and consistent weekday hours.

What is in it for you :

• Hourly salary of $17.60.
• 7-month contract with the potential for permanent employment.
• Full-time position : 37.50 hours per week.
• Hybrid work : 3 office days, from Tuesday to Thursday.
• On-site work in a dynamic environment.

Responsibilities :

• Receive, sort, and distribute incoming mail and courier deliveries promptly and accurately.
• Prepare and manage outgoing mail and courier shipments for clients and advisors.
• Ensure accurate handling and distribution of cheques, contracts, and statements.
• Use internal systems and web-based platforms to access client information and mailing preferences.
• Monitor shared inboxes, responding to emails, and fulfilling print and scanning requests.
• Conduct address investigations to update client records and ensure delivery accuracy.
• Resolve inquiries and elevate issues when appropriate.
• Support ad hoc administrative projects as assigned.
• Provide high-quality service to internal stakeholders in a fast-paced environment.

What you will need to succeed :

• High school diploma.
• Ability to lift up to 50 lbs and meet the physical demands of the position.
• Demonstrated accuracy and attention to detail to maintain data privacy and integrity.
• Previous experience in customer service or data entry roles.
• Effective verbal and written communication skills.
• Strong organizational, prioritization, and multitasking skills.
• Collaborative attitude with a focus on the customer service experience.
• Ability to adapt to fluctuating work volumes and meet tight deadlines.
• Proficiency in Microsoft Outlook, Teams, Word, and Excel.
• Strong problem-solving and analytical thinking skills.
• Flexibility and resilience in a changing work environment.

Why Recruit Action?

Recruit Action (agency permit : AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.