Machine Learning Engineer

Workday, Inc.; Vancouver; On-site; CAD 128,000 - 192,000; Full time

Job summary

Workday, Inc. in Vancouver, BC is seeking a Machine Learning Engineer on the AI Platform Context and Retrievals team to develop tailored user experiences using advanced Agentic AI, LLMs and RAG, collaborating with engineers to deploy ML solutions across Workday's product ecosystem at scale.

You will write production-grade Python, build scalable ML pipelines, and contribute to cloud-based architectures using Docker and Kubernetes while staying ahead of AI advances and mentoring junior engineers.

Qualifications

• Bachelor's degree in engineering, data/computer science, physics, math or equivalent.
• 3+ yrs experience building ML products at scale including production deployment.
• 3+ yrs Python and numeric libraries experience with production code.
• 3+ yrs cloud platforms experience (AWS, GCP, etc.).
• Deep understanding of ML, NLP and information retrieval concepts.

Responsibilities

• Own exploration, design and implementation of features for ML platforms, pipelines and services.
• Be responsible for evaluation, scalability and observability of these features.
• Apply ML techniques including LLMs and NLP to analyze HR/Finance text data, design and launch cloud-based architectures.
• Stay up to date with AI advancements to drive innovation.
• Serve as a technical role model for junior engineers.

Skills

Python programming

ML engineering

Data science

Leadership

Problem solving

Education

Bachelor's degree in engineering, data/computer science, physics, math or equivalent

Master's or PhD preferred

Tools

Docker

Kubernetes

PySpark

TensorFlow

PyTorch

Scikit-learn

Pandas

AWS

GCP

Job description

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Do you want to build AI-powered software that impacts millions of people every day? The Context and Retrievals team, part of Workday’s AI Platform organization, tackles challenging problems at the intersection of machine learning, agentic reasoning, and enterprise-scale systems. Our work delivers critical AI platform capabilities and differentiated, deep-value agent applications.

About the Role

As a Machine Learning Engineer on the AI Platform Context and Retrievals team, you will develop tailored user experiences using advanced Agentic AI, LLMs and RAG. You will collaborate with other engineers to deliver ML solutions across Workday’s product ecosystem and use current software and data engineering stacks to enable training, deployment, and lifecycle management of a variety of ML models; supervised and unsupervised. Additionally, you will develop and deploy new APIs/services using Docker/Kubernetes at scale and leverage Workday’s vast computing resources on rich datasets to deliver transformative value to our customers.

Sound like your kind of challenge? You are a strong technical leader with deep Python expertise and solid software engineering skills, capable of writing beautiful, well-designed code while delivering solutions efficiently.

• Own exploration, design and implementation of features for our sophisticated ML platforms, pipelines and services.
• Be responsible for evaluation, scalability and observability of these features.
• Apply machine learning techniques including LLMs and natural language understanding to analyze large sets of HR and Finance-related text data, and design and launch pioneering cloud-based machine learning architectures.
• Stay up to date with advancements in AI, LLMs, RAG, autonomous agents and orchestration frameworks to drive innovation.
• Serve as a technical role model for more junior engineers.

About You

Basic Qualifications

• Bachelor’s (Master’s or PhD preferred) degree in engineering, data/computer science, physics, math or equivalent
• 3+ yrs experience as a member of a data science, machine learning engineering, or other relevant software development team building applied machine learning products at scale, including taking products through applied research, design, implementation, production, and production-based evaluation
• 3+ years of professional experience with Python and supporting numeric libraries, with experience in shipping production code and models
• 3+ years of professional experience with cloud computing platforms (e.g. AWS, GCP, etc.)

Other Qualifications

• 3+ years of professional experience in building information retrieval systems and/or graph-based recommendation systems.
• 3+ years of hands‑on professional experience in developing large language models (LLMs), text generation models, or graph-based machine learning models for production, including data processing, model fine‑tuning, model deployment and model evaluation.
• 3+ years of professional experience building services to host machine learning models in production at scale.
• 3+ years of professional experience in machine learning and deep learning frameworks & toolkits such as PySpark, Pytorch, TensorFlow, and Sklearn.
• 3+ years of professional experience with data engineering and data wrangling using e.g. Pandas and PySpark and other industry tools used to build scalable machine learning systems, such as Kubernetes and Docker.
• Deep understanding of statistical analysis, unsupervised and supervised machine learning algorithms, and natural language processing for information retrieval and/or recommendation system use cases.
• Professional experience in independently solving ambiguous, open-ended problems and technically leading team.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things.

Primary Location: CAN.BC.Vancouver Primary CAN Base Pay Range: $128,000 - $192,000 CAD Additional CAN Location(s) Base Pay Range: $128,000 - $192,000 CAD

Our Approach to Flexible Work

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote 'home office' roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [e-mail].

Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

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