Luxury Travel Consultant – Victoria

FC Specialists; New Brunswick; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working arrangements

Incentives from day one

Travel benefits for family

Career growth within FC brands

Job summary

Flight Centre Travel Group is seeking a Luxury Travel Consultant to join our Victoria team. You’ll plan, book and coordinate premium travel experiences, crafting bespoke itineraries from first class flights to five-star hotels and premium tours.

You’ll manage complex bookings, build relationships with a loyal client base and aim to smash KPIs and sales targets. In this Hybrid role, you’ll join a seasoned Luxury Travel team, enjoying uncapped incentives and access to exclusive travel deals.

Qualifications

• Minimum 5 years experience as a Travel Consultant.
• Proven ability to meet KPIs and sales targets.
• Strong time management and organisational skills.
• Experience building luxury itineraries and advising high-end clients.

Responsibilities

• Plan, book and coordinate luxury travel itineraries.
• Build bespoke itineraries from flights to hotels, tours, cruises and insurance.
• Operate complex booking systems and multiple programs to serve clients.
• Maintain relationships and grow an existing database of loyal clients.
• Hit KPI targets and contribute to sales goals.

Skills

Travel industry experience

Sales targets / KPI achievement

Time management

Organization

GDS familiarity

Tools

Booking systems

Job description

Luxury Travel Consultant – Victoria

Job no: 531929
Brand: FC Specialists
Work type: Full time, Hybrid
Location: Victoria
Categories: Sales and Customer Service

If you’re an experienced Travel Consultant with a passion for the finer things in life while travelling, you’ll fit right into our Luxury Travel team. Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel!

How you’ll be opening up the world for our customers…

As a Travel Consultant in our Luxury Travel team, you will help to plan, book and coordinate your customer’s next amazing luxury travel experience. You’ll be building unique itineraries for your customers with their every need front of mind to ensure they have a premium experience from “Bon Voyage” to “Welcome Home”. You will be booking everything from first class flights to five star hotels, premium tours, luxury cruising, travel insurance and more. You will be working towards KPI’s and incentive targets, therefore building your customer relationships will be critical to your success in this role.

What it takes to be a Luxury Travel expert…

• You’re the go-to person in your circle for travel recommendations, tips and tricks, with a minimum of 5 years experience as a Travel Consultant
• You’re eager to provide exceptional service to welcome new customers to your existing database of loyal clientele
• You have proven success in achieving your KPIs and sales targets
• You seek out new ways to build on your success and think outside of the box for your customers to find the best travel solution for them
• You understand the importance of organisation and managing your time effectively to achieve the best result and stay on top of your work
• You’re not only good at the people stuff, but at the behind the scenes stuff too. Like building itineraries, doing up invoices, operating our complex booking systems and jumping between different programs with a customer in front of you
• You know your way around GDS and you’re confident with complex computer systems
• Extra points if you have personal experience with luxury travel!

Your First Class Employee Benefits:

• At FCTG we understand the importance of flexibility while fostering a culture of collaboration through in person iterations – our Luxury Travel team offer hybrid working arrangements
• Be rewarded with a base wage plus uncapped incentives payment structure - earn a percentage of every sale you make from day one, there’s no limit on what you can earn
• Be gifted the time to provide the support your loyal clientele deserves, and to foster great relationships – you won’t be serving a constant queue, but the organic enquiry is there for you to be able to go above and beyond with your sales targets
• You’ll be joining a highly experienced and skilled team
• Unlock your wanderlust! Score incredible travel deals for you & your friends and family, and get ready to be invited to try premium air, cruise and land product for yourself through supplier famils
• Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within
• Embrace the famous Flight Centre culture at our Reward & Recognition with events throughout the year including, our most popular event on the calendar "Global Gathering"
• Thrive in a workplace that values individualism – come as you are!

*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. *