Luxury Travel Advisor - Europe

Ultimate Jet Vacations; Canada; On-site; CAD 70,000 - 95,000; Full time

Job summary

Ultimate Jet Vacations is seeking a Luxury Destination Specialist - Europe to service clients of our travel agency partners and craft bespoke Europe itineraries. You will build strong relationships, manage high-volume leads, and ensure bookings meet luxury standards.

The ideal candidate will have 3+ years of proven travel sales success, strong CRM and reservation software skills, and a passion for Europe. You will work independently with support from our elite team to exceed targets.

Qualifications

• 3+ years of proven sales success as a Travel Agent, specializing in Europe.
• Strong relationship-based sales and client relationship skills.
• Excellent organizational and time-management abilities.
• Proficient with CRM systems and travel reservation software.
• Ability to work independently and as part of a team.
• Passion for luxury travel and destination knowledge of Europe.
• Understanding margins vs markups is a plus.
• Strong closing techniques to convert leads into bookings.

Responsibilities

• Act as primary contact for partner travel agencies and luxury clients.
• Create bespoke Europe itineraries tailored to clients' preferences.
• Maintain accurate records of client interactions and bookings in the CRM.
• Proactively address inquiries and resolve issues during bookings and travel.
• Exceed sales targets through high-volume lead handling.
• Stay updated on luxury travel trends and destinations.

Skills

Travel agent experience

Sales targets

Relationship-based sales

Organizational skills

Time management

Attention to detail

CRM experience

Independent / self-motivated

Communication skills

Europe travel expertise

Tools

CRM systems

Travel reservation software

Job description

Who is UJV?

Planning and managing a 5-star vacation from scratch requires expertise, cleverness, and a genuine passion for detail. That's what UJV is all about. UJV is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.

We are the luxury travel advisor’s right hand. How?

• UJV is a team of travel experts that advises and supports luxury travel advisors worldwide.

• We work behind the scenes as allies of top luxury travel advisors, to offer a 5 Star experience for their clients.

• We offer travel advisors the knowledge and tools needed to grow their business and better serve their exclusive clients.

• We offer an experience-centered service based on passion, expertise, integrity

• and attention to detail.

• We are willing to do the hard work in order to see our clients shine.

Candidates located outside the United States will be engaged under an independent contractor agreement. You will be responsible for managing your own social security and taxes in accordance with the regulations of your home country. Please take this into consideration before applying.

Role Mission

We are seeking a highly motivated and experienced Luxury Destination Specialist - Europe to join our team. This role involves servicing the clients of our travel agency partners, who cater to luxury clientele. As a Luxury Travel Advisor - Europe Specialist, you will be responsible for building strong relationships, creating bespoke travel itineraries, and exceeding sales targets. This individual must have strong organizational, time-management (this role is high volume), and relationship-building skills.

Responsibilities:

• Act as the primary point of contact for our partner travel agencies and their luxury travel clients, providing personalized, attentive, and informative services.

• Utilize persuasive skills and strong closing techniques to convert leads into bookings.

• Create bespoke luxury travel itineraries tailored to the client's preferences, ensuring a seamless and unforgettable travel experience.

• Exhibit strong drive and motivation to handle a high volume of leads and consistently exceed targeted goals.

• Proactively address client inquiries, resolve complaints, and manage any issues that arise during the booking and travel process, ensuring availability to clients at all times.

• Continuously build and strengthen relationships with partner agencies through effective communication, regular updates, proactive follow-ups, and engaging support, encouraging repeat bookings.

• Maintain accurate and detailed records of client interactions, travel preferences, and bookings using our internal CRM system.

• Stay up-to-date with the latest luxury travel trends, destinations, and industry developments to provide informed recommendations to clients.

Requirements:

• Must be an experienced Travel Agent, specialized in booking Europe itineraries, with 3+ years of proven sales success (Europe must be your passion!)

• Have a basic understanding of Margins vs Markups

• Excellent problem-solving abilities to overcome challenges and ensure client satisfaction. You will be their main point of contact when traveling.

• Strong relationship-based sales skills, with a track record of exceeding sales targets.

• Exceptional organizational and time-management abilities to handle multiple tasks and prioritize effectively.

• A keen eye for detail and the ability to provide personalized recommendations based on client preferences.

• Proficient computer skills, including experience with CRM systems and travel reservation software.

• Ability to work independently and as part of a team, demonstrating self-motivation and initiative.