Luxury Retail Store Leader — Brand & Sales Growth

Tapestry, Inc.; Delta; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading luxury retail brand in Metro Vancouver is seeking a Client & Service Expert. The role involves developing business-driving initiatives, ensuring exceptional customer service, and leading a sales team. Candidates must have a minimum of 3 years management experience in luxury goods along with strong leadership and interpersonal skills. The position requires flexibility in scheduling, including evenings and weekends.

Qualifications

• Minimum 3 years management experience in luxury goods or a comparable retail environment.
• Prior luxury goods experience preferred.
• Ability to analyze selling reports, identify business trends.

Responsibilities

• Develop business-driving initiatives to attract new customers.
• Ensure associates complete the sales training program.
• Model and supervise sales environment to provide coaching.

Skills

Professional sales development

Exceptional interpersonal skills

Strong leadership qualities

Effective communication

Analysis of selling reports

Conflict mediation

Education

3 years management experience in luxury goods

Tools

Windows-based software (Excel, Word, Outlook)

Job description

A leading luxury retail brand in Metro Vancouver is seeking a Client & Service Expert. The role involves developing business-driving initiatives, ensuring exceptional customer service, and leading a sales team. Candidates must have a minimum of 3 years management experience in luxury goods along with strong leadership and interpersonal skills. The position requires flexibility in scheduling, including evenings and weekends.