Luxury Reservations Pro - Remote After Training

21c Museum Hotels; City of Moncton; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading hospitality company in Moncton is seeking a Luxury Reservation Sales Consultant to provide personalized service and assist guests with their luxury travel experiences. The ideal candidate will have strong communication skills, fluency in English, and a passion for hospitality. This full-time role offers remote work flexibility after initial training, competitive pay, and a comprehensive benefits package.

Benefits

Competitive hourly wage

Annual wellness subsidy

4 weeks paid vacation

Comprehensive medical benefits

Travel discounts

Qualifications

• Professional-level fluency in English required.
• Professional-level fluency in French is an asset.
• Excellent communication skills to talk with guests using professional luxury language.
• Experience in Hospitality, Tourism, Sales, or Customer Service.
• Ability to navigate multiple software systems while communicating.

Responsibilities

• Answer inbound calls with warmth and empathy.
• Assist guests with luxury room reservations.
• Provide personalized recommendations to enhance guest experiences.
• Champion sustainability and ethical hospitality in interactions.

Skills

Fluency in English

Fluency in French

Excellent communication skills

Decision-making

Education

Education in Hospitality or Tourism

Experience in Customer Service

Job description

A leading hospitality company in Moncton is seeking a Luxury Reservation Sales Consultant to provide personalized service and assist guests with their luxury travel experiences. The ideal candidate will have strong communication skills, fluency in English, and a passion for hospitality. This full-time role offers remote work flexibility after initial training, competitive pay, and a comprehensive benefits package.