Luxury Jewelry Key Holder — Drive Sales & Client Relationships

Richemont; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A luxury goods company in Toronto is seeking a Key Holder responsible for achieving sales objectives and developing customer relationships. The ideal candidate will have retail sales experience, preferably with luxury products, and excellent customer service skills. This role includes maintaining store aesthetics and supporting after-sales service. Comprehensive benefits and a supportive work environment are offered.

Benefits

Comprehensive benefits program

Paid time off

Employee assistance program

Volunteer days off

Qualifications

• Previous experience in retail sales, preferably in jewelry or high-end luxury products.
• Ability to establish and maintain effective relationships with customers.
• Strong understanding of customer service needs and priorities.

Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Provide outstanding customer service.
• Maintain the aesthetic quality of the store.

Skills

Retail sales experience

Customer service skills

Interpersonal and communication skills

Attention to detail

Computer skills

Fluent in English

Mandarin language skills

Education

High school graduate or equivalent

College degree preferred

Job description

A luxury goods company in Toronto is seeking a Key Holder responsible for achieving sales objectives and developing customer relationships. The ideal candidate will have retail sales experience, preferably with luxury products, and excellent customer service skills. This role includes maintaining store aesthetics and supporting after-sales service. Comprehensive benefits and a supportive work environment are offered.