lumber & building materials associate

RONA; Saint-Hyacinthe; On-site; CAD 35,000 - 48,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Employee discounts

Insurance benefits

Salary reviews

Advancement

Community involvement

Training program

Student incentives

Job summary

RONA in Saint-Hyacinthe is seeking a customer-focused sales associate to help customers find the right hardware and home improvement solutions. You will greet customers, assess needs, demonstrate products, and drive sales while maintaining store presentation.

You will stay informed on new products, support merchandising, and follow store policies on safety and loss prevention. The role offers opportunities for advancement and employee discounts as part of a supportive, community-minded team.

Qualifications

• Experience in a similar sales role.
• Excellent customer service skills.
• Strong analytical skills.

Responsibilities

• Greet customers warmly and ensure an excellent customer experience.
• Assess customer needs and provide well informed and specialized advice about products.
• Present merchandise (including through demos), emphasize item features, and recommend complementary items.
• Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labelling, signage).
• Stay informed of new products and their technical applications.
• Contribute to the achievement of sales targets.
• Stay informed of promotions and flyers.
• Work in accordance with the store’s policies and procedures on loss prevention and health and safety.
• Other related tasks to ensure the store runs smoothly.

Skills

Sales experience

Customer service

Analytical skills

Job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve have the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Become the expert our customers need to make their projects a reality! Thanks to your expertise and passion, you'll turn every interaction into a memorable experience, while developing your skills in a dynamic environment.

Your role:

• Greet customers warmly and ensure an excellent customer experience
• Assess customer needs and provide well informed and specialized advice about products
• Present merchandise (including through demos), emphasize item features, and recommend complementary items
• Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labelling, signage)
• Stay informed of new products and their technical applicationsContribute to the achievement of sales targets
• Stay informed of promotions and flyers
• Work in accordance with the store’s policies and procedures on loss prevention and health and safety
• Other related tasks to ensure the store runs smoothly

What we're looking for:

• Experience in a similar sales role
• Excellent customer service skills
• Strong analytical skills

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.