LPN Case Manager

Home Instead; City of Leduc; On-site; CAD 57,000 - 66,000; Full time

Job summary

A premium home care provider in Leduc is looking for a Case Manager LPN to join their team in a permanent position. You will conduct care consultations for clients and families, train caregivers, and ensure high-quality client service. The ideal candidate has 5+ years in healthcare and current LPN registration. A competitive pay range of $57,000–$66,000 per year is offered, alongside various benefits like a company car and paid time off.

Benefits

Bonus pay

Company car

Flexible schedule

Life insurance

Mileage reimbursement

Paid time off

Qualifications

• Must have excellent written and verbal English communication skills.
• Direct experience working with Seniors and their families.
• 5+ years experience in healthcare is required.
• Current LPN registration is mandatory.

Responsibilities

• Perform care consultations with potential clients and family members.
• Conduct quality assurance visits with existing clients.
• Create tailored service plans based on individual client needs.
• Teach and train the unregulated workforce.

Skills

Excellent written and verbal English communication skills

Experience working with Seniors

Sales and customer service experience

Supervisory experience

Ability to multi-task

Confidence in communication

Education

Current LPN registration

5+ years experience in healthcare

Job description

Overview

Home Instead is looking for a dynamic and caring person to join our team as a Case Manager LPN in Leduc for a permanent Monday to Friday position. An active LPN registration is required. The Case Manager LPN will work closely with families who are at the beginning of their care journey and are looking for care solutions for their loved ones, also supporting Care Givers, conducting training and holding family meetings.

Home Instead is a Provider of Premium Home Care services to our elderly clients. This is a very different nursing role, than working in a clinic or care home setting. Our LPN Client Care Coordinators will work in a far more comprehensive scope of care than working in a clinic or care centre.

Responsibilities

The Case Manager LPN is expected to perform a variety of duties that relate to client care including care consultations with potential clients and family members, client/Care Giver introductions and quality assurance visits with existing clients. They use the consultative sales approach to determine each individual client’s needs to provide solutions and create a tailored service plan. They continuously evaluate the plan through a series of ongoing communications and visits to ensure high quality care, client satisfaction and retention as well as opportunities to increase service hours. The Client Care Coordinator will often speak with families who are unsure of which pathway is the “best” so our Coordinator must have a confident personality with the ability to communicate professionally. This leadership position will include teaching, training our unregulated workforce, including classroom training and in-home visits to train and support our Care Givers. The role involves visiting clients and their families throughout the city as part of a permanent Monday to Friday schedule.

Qualifications

• Must have excellent written and verbal English communication skills
• Direct experience working with Seniors and their families
• 5+ years experience in healthcare
• Experience with sales and customer service
• Supervisory experience is an asset
• Current LPN registration is required
• Driver's license with vehicle
• Be extremely articulate with perfect command of the English language
• Be able to work with a competitive customer group
• Be able to multi-task with a busy work pace
• Have confidence when communicating

There is no requirement to be in a clinic or facility setting; this role focuses on home care and interaction with families to determine the best care pathways. This is a permanent Monday to Friday position.

Compensation & Benefits

Pay: $57,000.00-$66,000.00 per year

• Bonus pay
• Company car
• Company events
• Flexible schedule
• Life insurance
• Mileage reimbursement
• Paid time off

Additional Information

• Work Location: In person in Leduc
• Job Types: Full-time, Permanent
• Flexible Language Requirement: French not required

How to Apply

If you meet these qualifications and feel you would be a great fit to our team, please apply with a cover letter. Please take time to review our website at homeinstead.com/3058 to have a firm understanding of who Home Instead is. Previous applicants need not re-apply.