Lounge Host - Create Warm Welcomes & Smooth Seating

Naturally Pacific Resort; Campbell River; On-site; CAD 30,000 - 60,000; Full time

Job summary

A premium hospitality resort in Campbell River is seeking a Velocity Lounge Host. The role involves warmly greeting guests, managing reservations, and ensuring an exceptional experience. Candidates should have excellent customer service skills and the ability to work in a fast-paced environment. Previous hosting experience is a plus. Competitive benefits and a rewarding work atmosphere await the right candidate.

Benefits

Comprehensive health, vision, and dental coverage

Ongoing training and development opportunities

Employee and Family Assistance Program

Discounts on resort amenities and services

Registered Pension Plan (RPP) eligibility after 1 year

Accommodations available for qualifying candidates

Qualifications

• Excellent customer service and communication skills.
• Familiarity with health and safety regulations.
• Previous experience as a Host is an asset.

Responsibilities

• Warmly welcome and seat guests upon arrival.
• Manage reservations, wait times, and waiting lists accurately.
• Thank guests upon departure and invite them to return.

Skills

Customer service skills

Communication skills

Organizational skills

Ability to work in a fast-paced environment

Tools

Silverware POS System

Job description

A premium hospitality resort in Campbell River is seeking a Velocity Lounge Host. The role involves warmly greeting guests, managing reservations, and ensuring an exceptional experience. Candidates should have excellent customer service skills and the ability to work in a fast-paced environment. Previous hosting experience is a plus. Competitive benefits and a rewarding work atmosphere await the right candidate.