Loss Prevention Supervisor - Oakridge Park

TIFFANY & CO.; Vancouver; On-site; CAD 50,000 - 65,000; Full time

Job summary

A luxury jewelry company located in Vancouver is seeking a Loss Prevention Supervisor to oversee the security team. You will ensure safety and service excellence while collaborating with store management to enhance the client experience. Candidates should have a valid security license and one to two years of experience in a retail or security environment.

Qualifications

• Valid Security License is required.
• One to two years of experience in a retail/security environment.
• Ability to work retail hours, including nights, weekends, and holidays.

Responsibilities

• Lead and motivate the security team.
• Partner with management to optimize security schedules.
• Support emergency preparedness efforts.

Skills

Strong communication skills

Customer service focus

Computer proficiency

Education

High School Diploma

Job description

Summary

As a Loss Prevention Supervisor at Oakridge Park, you will play a crucial role in supporting the Security Management by leading and developing the security team to protect employees, clients, and assets. You will ensure the highest standards of safety and service excellence, contributing to the overall Tiffany store experience.

Responsibilities

• Lead and motivate the security team to maintain Global Protection Standards and focus on security culture drivers.
• Partner with Operations and Security Management to identify shrink reduction opportunities and optimize security schedules.
• Support Emergency Preparedness and Incident Management efforts, serving as the point person during emergencies.
• Ensure physical security systems and equipment are functioning properly and initiate repairs as necessary.
• Manage the security team to act as luxury security professionals with a customer‑centric approach.
• Collaborate with store management to enhance the client experience and lead store initiatives.

Requirements

• Valid Security License and High School Diploma.
• Ability to work retail store hours, including nights, weekends, and holidays.
• Strong communication skills and computer proficiency.
• One to two years of experience in a retail/security environment with an emphasis on customer service.
• Authorization to work in Canada.