Loss Prevention Store Investigator

TJX CANADA; Surrey; On-site; CAD 43,000 - 61,000; Full time

Job summary

A leading retail organization in Metro Vancouver is seeking a Loss Prevention Store Investigator to enhance store safety. Responsibilities include deterring theft, conducting surveillance using CCTV, and collaborating with police on incidents. Ideal candidates will have a High School Diploma and relevant experience in security or law enforcement. This role offers comprehensive training, competitive salary, and growth opportunities within a diverse team.

Benefits

Associate discounts

Comprehensive benefits package

Career growth opportunities

Tuition reimbursement

Guaranteed work week

Company-provided equipment

Vacation Trade Program

Qualifications

• High School Diploma or equivalent experience; Law and Security/Loss Prevention Diploma preferred.
• Relevant experience in Retail Loss Prevention, Military, Security, or Law Enforcement encouraged.
• Provincial security license required (where applicable); valid driver's license preferred.

Responsibilities

• Deter, detect, and apprehend individuals attempting theft and fraud.
• Use CCTV equipment and floor walking for store surveillance.
• Report internal dishonesty to Regional Internal Investigators.
• Collaborate with Loss Prevention Remote Investigators.

Skills

Strong work ethic

Understanding of Criminal Code

Experience in Retail Loss Prevention

Teamwork

Education

High School Diploma

Law and Security/Loss Prevention Diploma

Job description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TJX Canada

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-WINNERS, HomeSense, and Marshalls, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We're seeking a Loss Prevention Store Investigator to help create a safe environment for our Associates and customers. In this exciting role, you'll engage in proactive loss prevention, implement effective security measures, and collaborate with our investigative teams. You'll get to use advanced surveillance techniques and report incidents while making a significant impact on store safety and profitability. If you're ready for a role where every day is different, this could be the perfect fit for you!

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
• Enjoy Associate discounts at our stores, available to you and eligible family members.
• Our benefits package starts immediately and includes a healthcare spending account, Retirement Savings Program, Associate & Family Assistance Program, and various well‑being resources.
• Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
• A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
• Guaranteed 37.5‑hour work week year‑round, reimbursed parking fees and mileage (where applicable), and advance scheduling to help maintain a healthy work‑life balance.
• Company‑provided equipment (cell phone, laptop, tools) and Provincial security licensing training and annual fee reimbursement.

What You’ll Do:

• Deter, detect, and apprehend individuals attempting to commit theft and fraud, and facilitate their civil and criminal prosecution. This includes incident reporting, collaborating closely with police, and attending court as required.
• Use CCTV equipment and floor walking for store surveillance. Collaborate with Organized Retail Crime (ORC) Investigators to investigate and report on external losses from repeat offenders and organized groups.
• Report internal dishonesty to Regional Internal Investigators; support Supply‑chain Investigators on potential supply chain losses.
• Collaborate with Loss Prevention Remote Investigators to identify and report external incidents to law enforcement, and support District Loss Prevention Managers by reporting possible shrink opportunities within their stores. Report directly to a Store Investigator's Supervisor within the Loss Prevention department, with the potential to support multiple stores and/or markets.

About You:

• High School Diploma or equivalent experience; Law and Security/Loss Prevention Diploma preferred.
• Strong work ethic and passion for working with people; relevant experience in Retail Loss Prevention, Military, Security, or Law Enforcement encouraged.
• Provincial security license required (where applicable); valid driver's license preferred with access to a vehicle and good driving record.
• Strong understanding of the Criminal Code and its application to retail crimes.

Posting Details:

• Posting End Date: December 2nd 2025

Additional Information:

Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address:

60 Standish Court

Location:

CAN Home Office Mississauga ONSalary Range: $43,117.50-$60,364.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.