Loss Prevention Specialist, WWOS SLP

Amazon Inc.; Brampton; Hybrid; CAD 40,000 - 54,000; Full time

Job summary

Amazon Inc. is seeking a Loss Prevention Specialist to oversee security services and asset protection within a designated facility in Brampton, Canada. This site-based role reports to the Loss Prevention lead and supports cross-functional teams across the organization.

The LPS conducts investigations, prepares reports, analyzes data, and implements mitigation plans to protect people, property, and information. Occasional weekend/overnight work is required.

Qualifications

• High school diploma or equivalent.
• Experience with MS Office Professional Suite, including Excel to manipulate and analyze data.
• Experience in identifying security issues and risks, and developing mitigation plans.
• 2+ years of Amazon (Blue Badge/FTE) experience, or 1+ year in security service, loss prevention, asset protection, investigations, law enforcement, or operations, or Loss Prevention Qualified Career Choice Graduate.

Responsibilities

• Lead investigations of Theft, Fraud, and Workplace Violence/Incidents.
• Prepare prompt and complete reports on incidents and process improvements.
• Deliver results through policy guidance, education, and mitigation strategies.
• Serve as liaison for security and crisis management with site leadership.
• Analyze data, conduct audits and identify trends to mitigate risk.
• Maintain confidentiality in security and personnel matters.
• Collaborate with internal customers to evaluate security services and processes.
• Develop strategies to reduce alarms and diagnose problematic devices with partners.
• Lead projects to improve physical security, processes, standards, training, and policies.
• Ensure SOX controls for data center access, inventory, and record keeping.
• Promote and implement security best practices.
• Audit physical security infrastructure and system functionality.
• Work weekends/overnights as needed.
• Move and lift up to 20 lbs in industrial environments.

Skills

Excel data analysis

Investigations

Security risk assessment

Policy education & mitigation

Education

High school diploma or equivalent

Loss Prevention Qualified Career Choice Graduate

Certified Protection Professional or related certifications

Tools

Physical security systems

Job description

The Loss Prevention Specialist (LPS) is a key hourly associate position within Amazon Operations. The LPS leads the effort to efficiently and effectively oversee security services and asset (lives, buildings, equipment, inventory, data, & intellectual property) protection in a designated building. The LPS reports to the Loss Prevention responsible for their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. The position is site based.

Key job responsibilities

• Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents
• Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement
• Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands
• Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance
• Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk
• Maintain confidentiality in matters involving security and/or personnel issues in the work place
• Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
• Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners
• Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth
• Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping
• Promote and execute security best practices
• Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems
• Work weekends and/or overnight shifts as necessary
• Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation

A day in the life

As a SLP Specialist, you will join a team of S&LP professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events.

During your investigations, you will collect information by monitoring systems and tools, analyzing data reports, and conducting interviews. Your findings contribute to identifying vulnerabilities in various processes to identify and drive mitigating measures and look to identify trends.

You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. Furthermore, you identify and act upon initiatives improving our physical security infrastructure and contribute directly to the budgetary planning for our external suppliers. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience.

You will be working on multiple high-impact initiatives/projects by collaborating with stakeholders across organizational levels to deliver measurable outcomes through effective project management.

Finally, you deliver loss prevention-related education and awareness programs to other teams across all management levels and manage the implementation of our S&LP plan.

About the team

Worldwide Operations Security (WWOS) is the global organization that supports field Loss Prevention and is designed to support Amazon’s Worldwide Operations, as well as affiliate and retail businesses, by creating and maintaining a work environment that is both prepared and secure through global security centers of excellence staffed by subject matter experts in people and asset protection.

We accomplish this by creating policy and implementation guidelines; training leadership and staff; using technology to eliminate subjectivity, complexity, and variation; identifying, preparing for, and mitigating risk; and auditing our practices to ensure compliance.

Basic Qualifications

• High school diploma or equivalent
• Experience with MS Office Professional Suite, including Microsoft Excel to manipulate and analyze data
• Experience in identifying security issues and risks, and developing mitigation plans
• 2+ years of Amazon (Blue Badge/FTE) experience, or 1+ year in security service, loss prevention, asset protection, investigations, law enforcement, or operations, or Loss Prevention Qualified Career Choice Graduate

Preferred Qualifications

• Experience making and influencing risk-guided decisions by leveraging data and metrics
• Experience collaborating and influencing multiple teams across multiple organizations
• Experience with physical security control and surveillance systems
• Demonstrated ability to work independently in a fast-paced and multi-tasking environment
• 1+ year of leadership or management and/or supply chain experience
• Investigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or other relevant certifications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

Preferred Qualifications

• Experience making and influencing risk-guided decisions by leveraging data and metrics
• Experience collaborating and influencing multiple teams across multiple organizations
• Experience with physical security control and surveillance systems
• Demonstrated ability to work independently in a fast-paced and multi-tasking environment
• 1+ year of leadership or management and/or supply chain experience
• Investigative interviewing experience; Wicklander and Zulawski, Loss Prevention Qualified, Certified Protection Professional, Loss Prevention Certified, Certified Forensic Interviewer, Certified Threat Assessment Certification or other relevant certifications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Brampton - 28.60 - 39.23 CAD hourly

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.