Loss Prevention Coordinator

High Tide Inc.; Edmonton; On-site; CAD 60,000 - 75,000; Full time

Job summary

A growing retail company is seeking a Loss Prevention Coordinator in Edmonton, AB. The role involves protecting assets, investigating loss trends, and implementing security measures across stores. Ideal candidates are detail-oriented, have a Business Management background, and possess strong analytical and problem-solving skills. This position offers the opportunity to contribute to a secure work environment while ensuring compliance and accountability within the brand. Successful applicants must be able to travel between various store locations in Edmonton.

Qualifications

• 1-3 years of experience in retail loss prevention, security, or law enforcement.
• Valid Driver's License and Alberta Security License required.
• Experience in a cannabis environment is preferred.

Responsibilities

• Identify and implement systems to minimize loss of merchandise.
• Audit current POS systems to identify issues.
• Investigate suspicious customer and/or employee activity.

Skills

Analytical skills

Problem-solving skills

Integrity

Attention to detail

Education

Business Management Certificate or Degree

Tools

Microsoft Office Suite

Job description

Grow with Us – Loss Prevention Coordinator (Edmonton, AB)

Are you naturally curious, detail-oriented, and driven to protect people and businesses? Join our growing team as a Loss Prevention Coordinator supporting our Canna Cabana retail network across Edmonton, AB geographical area.

We’re looking for someone who thrives in a fast-paced setting, leads with integrity, and brings a proactive, investigative mindset. If you’re passionate about asset protection and want to be part of a company that is growing this is your opportunity to grow your career with us!

Please note: This role is based in Edmonton, AB and requires travel between store locations.

As our organization continues to grow, we are looking for a Loss Prevention Coordinator (Edmonton, AB) who will play a key role in protecting our business operations and supporting our Canna Cabana store teams.

This role is responsible for assisting with investigations, analyzing loss trends, and helping implement programs that strengthen asset protection and compliance. The ideal candidate is highly organized, investigative in nature, and committed to maintaining a secure and accountable workplace.

The Loss Prevention Coordinator is responsible for investigating preventable loss in our retail stores and conducts store audit procedures. The ideal candidate is highly dependable, demonstrates ethical and safe work practices, has a high level of discretion and is passionate about loss prevention initiatives.

The successful candidate will live in the Edmonton area and be able to drive to our many stores in this geographical area and you will work flexible hours to accommodate hours of operations for stores.

In this role, you will embody our value of Doing the Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our brand power, enduring customer relationships, and exuding our commitment to team and values. You will be responsible for identification and mitigation of external theft and fraud trends within a specific market and group of stores.

Responsibilities

• Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets.
• Audits our current POS system (Point of Sales System) by store to identify issues.
• Monitors inventory to identify issues at store level.
• Investigates suspicious customer and/or employee activity remotely via cctv camera.
• Conducts periodic audits to confirm video surveillance systems are working properly.
• Works with finance team to ensure cash is accounted for both in the back end and in the POS system.
• Develops and implements policies and procedures to prevent theft at point of sale or inventory storage areas.
• Conducts remote audits via cctv for a variety of different investigations, prepares reports on the findings of the audit.
• Researches, suggests, and implements additional security measures.

Qualifications

• Business Management Certificate or Degree.
• Valid Driver’s License.
• Valid Alberta Security license.
• CannSell Cannabis License.
• Experience in a cannabis environment would be preferred.
• 1 – 3 years of experience in retail loss prevention, security, or law enforcement.
• Knowledge of retail operations and loss prevention strategies and procedures.
• Strong analytical and problem-solving skills.
• Working knowledge of the criminal code.
• Proficient with Microsoft Office Suite or related software to prepare reports and documentation.