Loss Prevention Agent

La Maison Simons; Toronto; On-site; CAD 33,000 - 44,000; Full time

Job summary

Simons in Ontario is seeking a security professional dedicated to protecting customers and staff while maintaining a welcoming store environment. You will act as the first responder in emergencies and help deter theft, with responsibilities that include writing incident reports and assisting law enforcement as needed.

The role emphasizes vigilant observation, clear communication, and adherence to company procedures to ensure a safe shopping experience for all visitors and employees at our

Qualifications

• Prior experience in security preferred.
• Strong observational and reporting skills.
• Ability to communicate effectively in the official language of the province where applying.

Responsibilities

• Ensure the safety of people and premises.
• Act as the first responder in emergency situations.
• Detect shoplifting.
• Make arrests in collaboration with police authorities, in accordance with the law and Simons procedures.
• Write reports and produce identification cards for staff members.

Job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

Key Responsibilities

• Ensure the safety of people and premises.
• Act as the first responder in emergency situations.
• Detect shoplifting.
• Make arrests in collaboration with police authorities, in accordance with the law and Simons procedures.
• Write reports and produce identification cards for staff members.

Desired Profile

• Being an empathetic, caring, and disciplined person.
• Demonstrating great resourcefulness and the ability to handle multiple responsibilities.
• Having relevant professional experience in a similar role is an asset.
• Candidates must be able to communicate in the official language of the province of the Simons store for which they are applying.
• Quebec: French
• Ontario, Alberta, British Columbia and Nova Scotia : English

Please note that a provincial security permit is required.

The salary range provided is intended as a guideline and represents the anticipated hiring range for this position. The final salary offer will be determined based on factors such as relevant skills, qualifications, experience, and internal equity.

Salary Range

$24.00 - $31.65

At Simons, people are at the heart of all that we do. We pay special attention to the well‑being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.