Loss Prevention Agent

La Maison Simons; Ottawa; On-site; CAD 32,000 - 38,000; Full time

Job summary

La Maison Simons in Canada seeks a dedicated Loss Prevention Agent to help safeguard customers and staff while supporting store operations. The role involves acting as a first responder, detecting shoplifting, and reporting incidents with adherence to Simons procedures.

Strong communication and discretion are essential for success. Applicants should hold an Ontario Security License and be able to communicate in the official language of the province where the store operates (English in Ontario).

Qualifications

• Empathetic and disciplined approach to staff and customers.
• Ability to handle multiple responsibilities in a fast-paced retail setting.
• Experience in loss prevention is an asset.
• Must hold an Ontario Security License.
• Ability to communicate in English (Ontario) and French in some locations.

Responsibilities

• Ensure the safety of people and premises in stores.
• Act as the first responder in emergencies.
• Detect shoplifting and report incidents.
• Make arrests in collaboration with police in accordance with laws and company procedures.
• Write reports and prepare staff identification cards.

Skills

Empathetic

Caring

Disciplined

Resourcefulness

Multitasking

Language: English

Education

Ontario Security License

Job description

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion. It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does business.

Simons is recognized as a fashion authority with an original shopping concept. Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.

Loss Prevention Agent

Taking on a role as an ambassador while ensuring the company’s security is possible!

Our Loss Prevention Agents actively contribute to the smooth operation of the stores. They act as resource for all staff members. Our Agents hold a stimulating and active role that directly contributes to the company’s performance.

Key Responsibilities:

• Ensure the safety of people and premises.

• Act as the first responder in emergency situations.

• Detect shoplifting.

• Make arrests in collaboration with police authorities, in accordance with the law and Simons procedures.

• Write reports and produce identification cards for staff members.

Desired Profile:

• Being an empathetic, caring, and disciplined person.

• Demonstrating great resourcefulness and the ability to handle multiple responsibilities.

• Having relevant professional experience in a similar role is an asset.

• An Ontario Security License is required.

• Candidates must be able to communicate in the official language of the province of the Simons store for which they are applying.

• Quebec: French

• Ontario, Alberta, British Columbia and Nova Scotia : English
  

Salary Range:

$23.00 - $27.70

At Simons, people are at the heart of all that we do. We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.

Creativity, community, and respect are an integral part of our DNA. We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City. Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits. We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.

Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.