Logistics Support Analyst

FedEx Group; Brantford; Hybrid; CAD 39,000 - 45,000; Full time

Job summary

FedEx is seeking a Logistics Support Analyst in Canada to provide analysis and support of the transportation process, identify cost-efficient improvements, and assist with planning for peak-period outbound volumes; this role also supports month-end execution.

You will present data and solutions to customers, both internal and external, and collaborate with the Operations Department to ensure timely, cost-effective transportation. Strong analytical skills and MS Excel/Access knowledge are valued.

Qualifications

• High school diploma or equivalent; technical degree in electrical or related field is a plus.
• Experience in the Logistics field with a working knowledge in shipment planning, transportation and customer service.
• Intermediate level experience with MS Excel and MS Access an asset
• Ability to create custom reports using various MS Office programs for presentation to the client and Operations Management
• Some knowledge in the transportation industry
• Knowledge of understanding distribution and traffic principles
• Strong analytical skills with attention to detail
• Excellent written and verbal communication
• Ability to build and maintain professional co-operative working relationships with external distribution suppliers
• Ability to formulate data, analyze information, and make sound logical decisions
• Ability to handle high volumes of work as well as ability to meet required deadlines
• Ability to adapt to consistent changes in duties and responsibilities
• Excellent written and verbal communication
• Analytical and problem-solving aptitude
• Ability to develop and present solutions that add value to the customer (external and internal).
• Proven success interacting with the customer (internal and external)
• Excellent time management and multi-tasking skills are required
• Strong attention to detail organizational skills required

Responsibilities

• Providing analysis and support to the Client and the Operations Department within the Distribution Center.
• Supports ensure timely, cost-efficient transportation processes are being adhered to and assist with problem solving activities.
• Assisting in the review and analysis of transportation carrier capacity planning to meet company shipping requirements.
• Reviewing daily operational execution efforts, special service requirements, operational problem resolution, and month-end execution.
• Participating in strategic efforts to plan for peak period volume demands, trailer targets, carrier performance expectations, and month/quarter end requirements.
• Present data and solutions to customers, both internal and external.
• Other duties as assigned.

Skills

Analytical skills

Communication skills

Time management

Detail oriented

Problem-solving

Customer interaction

Multitasking

Team collaboration

Education

High school diploma; technical degree in electrical or related field is a plus

Tools

MS Excel

MS Access

MS Office

Job description

Logistics Support Analyst

Position Summary

The Logistics Support Analyst is responsible for providing value to our customers. This is accomplished by providing analysis and support of the transportation process, identifying cost efficient transportation improvement opportunities; participating in planning for peak period outbound volumes; measuring and validating service opportunities.

Essential Duties and Responsibilities

• Providing analysis and support to the Client and the Operations Department within the Distribution Center.
• Supports ensure timely, cost-efficient transportation processes are being adhered to and assist with problem solving activities.
• Assisting in the review and analysis of transportation carrier capacity planning to meet company shipping requirements.
• Reviewing daily operational execution efforts, special service requirements, operational problem resolution, and month-end execution.
• Participating in strategic efforts to plan for peak period volume demands, trailer targets, carrier performance expectations, and month/quarter end requirements.
• Present data and solutions to customers, both internal and external.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent; technical degree in electrical or related field is a plus
• Experience in the Logistics field with a working knowledge in shipment planning, transportation and customer service.
• Intermediate level experience with MS Excel and MS Access an asset
• Ability to create custom reports using various MS Office programs for presentation to the client and Operations Management
• Some knowledge in the transportation industry
• Knowledge of understanding distribution and traffic principles
• Strong analytical skills with attention to detail
• Good oral/written skills with the ability to communicate effectively with internal and external customers
• Ability to build and maintain professional co-operative working relationships with external distribution suppliers
• Ability to formulate data, analyze information, and make sound logical decisions
• Ability to handle high volumes of work as well as ability to meet required deadlines
• Ability to adapt to consistent changes in duties and responsibilities
• Excellent written and verbal communication
• Analytical and problem-solving aptitude
• Ability to develop and present solutions that add value to the customer (external and internal).
• Proven success interacting with the customer (internal and external)
• Excellent time management and multi-tasking skills are required
• Strong attention to detail organizational skills required

Requirements, Perks, and Benefits (CA -- Salaried & CA -- Hourly)

If the incumbent resides in the province of Quebec, Functional French (written and spoken) is required.

Physical/Cognitive Requirements (with or without accommodation)

• Ability to follow policies and procedures.
• Ability to read, write and interpret information.
• Ability to add, subtract, multiply and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift and carry items up to 50 pounds.

At FedEx, our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer--one that represents the diversity of our customers and the communities we serve. We foster respectful, safe, and inclusive workplaces where everyone is valued for their unique contributions.

Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

Job Disclaimer (Canada)

This job description is general in nature and is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

The incumbent is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC Windows environment, successfully complete all recurrence training, maintain annual accreditations where applicable, and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, functional French (written and spoken) is required.

In the recruitment and selection process to fill this vacancy, Artificial Intelligence may be used.

Driving Requirements (If Applicable)

Candidates for positions that require driving as a core competency must have a valid driver's license (e.g., Class 5, G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.

Candidates will be assessed through careful consideration of:

1. Their current driver's abstract
2. Their performance during application interviews
3. Their performance on any driver competency assessments administered

Shift

Monday - Friday - 1st Shift (Day)

Pay Range

CAD $27.87 - CAD $32.97

Pay Transparency

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on education/training, and a candidate's work experience.