Logistics Specialist - Supply Chain

Tenstorrent; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A cutting-edge AI technology firm in Toronto is seeking a logistics professional to manage outbound shipments and ensure compliance. The role involves coordinating with global customers, optimizing fulfillment processes, and collaborating with internal teams. Strong communication and experience with ERP solutions like SAP S4/HANA are essential. The company offers competitive compensation and is an equal opportunity employer.

Benefits

Highly competitive compensation package

Comprehensive benefits

Equal opportunity employer

Qualifications

• Experience managing outbound logistics, order fulfillment, and distribution.
• Comfort with global shipping terms and customs documentation.
• Ability to coordinate details across multiple time zones.

Responsibilities

• Manage outbound shipments to global customers ensuring compliance.
• Track and resolve shipment fulfillment issues proactively.
• Collaborate with sales and customer service to meet commitments.

Skills

Outbound logistics management

Strong communication

Customer shipment management

ERP system proficiency

Trade compliance knowledge

Tools

SAP S4/HANA

Order management systems

Job description

Overview

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists has developed a high performance RISC-V CPU from scratch, and we share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

This role blends strategic thinking with hands-on problem solving, working closely with world-class engineers, suppliers, fulfillment partners, and global customers. If you’re into tech, thrive in complex systems, and want to make a real impact—you’ll feel right at home here. This role is hybrid, based out of Toronto, ON. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• A rock star in outbound logistics, order fulfillment, and distribution—with strong experience managing customer shipments at scale.
• Skilled in juggling order details across time zones, vendors, and customer teams without missing a beat.
• Strong communicator who ensures customers, partners, and internal teams stay aligned.
• Experienced with global shipping terms, customs documentation, tariffs & trade compliance—especially in tech/IT hardware.
• Comfortable with ERP and order management systems—bonus points for SAP S4/HANA, or e-commerce integrations.

What We Need

• Manage outbound shipments of finished goods to global customers, ensuring accuracy, speed, and compliance.
• Oversee order fulfillment processes: order release, pick/pack, shipping, and customer delivery tracking.
• Partner with freight forwarders, carriers, and 3PLs to ensure reliable on-time delivery.
• Track, trace, and proactively resolve shipment or fulfillment issues before they impact customers.
• Collaborate with sales, customer service, and manufacturing teams to meet customer commitments and service levels.
• Analyze logistics costs and identify savings opportunities.
• Ensure adherence to safety, regulatory and quality standards.

What You Will Learn

• The ins and outs of global order fulfillment, outbound logistics, and customer delivery in a high-tech environment.
• How to optimize outbound shipping, 3PL performance, and order accuracy in a rapid growth setting.
• Real-world knowledge on improving speed, reliability, and customer experience across the fulfillment supply chain.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer. This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.