Logistics Specialist (Dispatcher)

KAG Canada; Mississauga; Presencial; CAD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

RRSP/DPSP matching

Bonus opportunity

Scholarships program for employee’s/ci

Referral rewards up to $2,000

Resumo da oferta

KAG Canada is seeking a Logistics Specialist to join our highway fuel dispatch team in Mississauga. You will match drivers and equipment to orders, optimize fleet resources, and ensure compliance with hours of service while coordinating with Operations.

The role emphasizes proactive planning, strong communication with drivers and customers, and the ability to manage multiple priorities in a fast-paced environment. Prior fuel/tanker dispatch and TMW experience are highly valued.

Qualificações

• Prior Fuel/Tanker dispatch experience preferred.
• TMW experience is critical.
• Forward thinker with ability to foresee issues.
• Outstanding internal and external customer service skills.
• Strong organizational and interpersonal skills; able to work under pressure and meet deadlines.

Responsabilidades

• Match drivers, trucks and trailers to orders and optimize fleet resources.
• Ensure drivers have adequate hours of service.
• Plan routes and provide load instructions to drivers.
• Enter orders into TMW system and provide confirmations to customers.
• Maintain up-to-date routing and delivery information.
• Support vacation coverage and weekend needs as required.

Conhecimentos

Fuel/Tanker dispatch

TMW experience

Customer service

Organization

Communication

Planning

Ferramentas

TMW system

Descrição da oferta de emprego

The Kenan Advantage Group Inc., (KAG), is North America’s largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases, and food products across the United States, Canada, and Mexico. Our Canadian Operating companies are Westcan Bulk Transport, RTL Construction, Les Distributions Carl Beaulac, and Fisher Transport – KAG Canada!

Westcan is currently seeking a Logistics Specialist to join our team highway fuel dispatch.

Shift: Full time – working a modified shift of - 5 on, 4 off, 3 on, 2 off rotation

About the position:

• Matching drivers, trucks and trailers to orders based on load requirements and qualifications while optimizing fleet resources
• Ensuring drivers have adequate hours of service
• Establishing proper last contents on equipment
• Arranging for equipment to be available for fleet maintenance
• Preparing trailer loading instructions
• Planning routes for drivers by adding route or track points as required
• Ensuring delivery instructions are complete
• Providing instructions and answer questions from drivers
• Contacting off duty drivers to provide trip instructions for next on duty status
• Communicating with drivers on any deviations with planned loads
• Communicating schedule requests to Operations Manager
• Checking routing of completed trip compared to routing instructions
• Ensuring payload is up to maximum GVW and was loaded as per instructions
• Communicating changes to planned orders and update system as required
• Monitoring total mail and keeping system up to date
• Taking customer orders by phone, email and fax and entering orders to TMW system and providing confirmation of order to the customer
• Entering “block” orders as required for seasonal business or long term contracts
• Controlling distribution of loads; determining how many orders can be filled for particular time period
• Contacting customers for “fill orders” to minimize empty miles
• Providing ETA as require and providing updated information to customers when changing plans

What you bring:

• Prior Fuel/Tanker dispatch experience is preferred
• TMW experience is critical.
• Forward thinker - must be able to plan and foresee potential issues that may require the plan to be adjusted
• Outstanding internal and external customer service skills
• Takes ownership of work responsibilities
• Must have strong organizational and interpersonal skills as well as the ability to work under pressure and meet deadlines
• This position also requires strong communication skills
• Ability to prioritize and manage multiple responsibilities and work independently
• Previous experience in the transportation industry is beneficial
• Willingness to adjust work week to support vacation coverage for co-workers (including weekends)

Total Compensation:

• Competitive wages, company matched RRSP/DPSP savings program, bonus opportunity, scholarships program for employee’s children and referral reward payments up to $2,000 available per successful hire (certain conditions apply)

External applicants in consideration will adhere to a company-paid criminal record search.

We are committed to building and supporting a diverse and inclusive culture where ALL employees and partners feel valued and appreciated for their uniqueness and contributions. We welcome applications from all interested individuals; however, only those candidates selected for an interview will be contacted.