Logistics Customer Support Specialist

XPO Logistics, Inc.; Saint-Jean-sur-Richelieu; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading logistics company in Montérégie is seeking a Customer Service Representative. Responsibilities include billing shipments, resolving documentation issues, and assisting customers. Ideal candidates will have 2 years of customer service experience, strong communication skills, and be available for various shifts. This role offers a competitive starting pay of $22.90 per hour and opportunities for growth.

Qualifications

• Minimum 2 years of experience in customer service.
• Available to work various shifts, including nights and weekends.

Responsibilities

• Bill shipments according to tariffs and agreements.
• Resolve documentation errors and assist customer inquiries.
• Perform general clerical duties such as answering calls and data entry.
• Process damaged freight documentation.

Skills

Customer service experience

Strong computer skills

Typing skills

10-key skills

Communication skills

Tools

Microsoft Office

Job description

A leading logistics company in Montérégie is seeking a Customer Service Representative. Responsibilities include billing shipments, resolving documentation issues, and assisting customers. Ideal candidates will have 2 years of customer service experience, strong communication skills, and be available for various shifts. This role offers a competitive starting pay of $22.90 per hour and opportunities for growth.