Logistics Customer Support Coordinator - 4 Month Contract

American President Lines; Montreal; On-site; CAD 40,000 - 55,000; Full time

Job summary

A global logistics company in Montreal is seeking a Customer Service Coordinator for a 4-month contract. The ideal candidate should have a strong customer service background, preferably within shipping, and be bilingual in English and French. Responsibilities include addressing customer inquiries, ensuring documentation is correct, and coordinating with internal teams. This is a great opportunity to join a leading firm in logistics.

Qualifications

• University degree preferred or equivalent.
• Experience in customer service role is an asset.
• Minimum 1 year in liner shipping is preferred.

Responsibilities

• Address customer inquiries and resolve issues efficiently.
• Monitor service levels and ensure compliance with procedures.
• Assist customers with documentation related to shipping.

Skills

Customer service

Communication skills

Problem-solving

Organization

Bilingual (English and French)

Education

University degree (3-year course)

Transportation certificate

Job description

A global logistics company in Montreal is seeking a Customer Service Coordinator for a 4-month contract. The ideal candidate should have a strong customer service background, preferably within shipping, and be bilingual in English and French. Responsibilities include addressing customer inquiries, ensuring documentation is correct, and coordinating with internal teams. This is a great opportunity to join a leading firm in logistics.