Logistics & Customer Experience Specialist

Bruker Corporation; Milton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading analytical instrumentation company is seeking a Customer Service and Logistics Specialist in Milton, Ontario. The role involves coordinating day-to-day operations of the customer service department, ensuring accurate quotes and maintaining customer communication. Candidates should have at least 5 years of logistics coordination experience and proficiency in Microsoft Office, Salesforce CRM, and SAP. This full-time position supports a dynamic team focused on improving efficiency.

Qualifications

• Minimum 5 years of experience with high volume scheduling and logistics coordination.
• Excellent communication skills.
• Ability to work in a team-oriented environment with frequent changes in deadlines.

Responsibilities

• Prepare and deliver quotes for consumables ensuring accuracy.
• Process service part and consumable orders.
• Maintain service dispatch calendar in Salesforce CRM.

Skills

Scheduling and logistics coordination

Communication skills

Ability to work under pressure

Process improvement

Tools

Microsoft Office

Salesforce CRM

SAP

Job description

A leading analytical instrumentation company is seeking a Customer Service and Logistics Specialist in Milton, Ontario. The role involves coordinating day-to-day operations of the customer service department, ensuring accurate quotes and maintaining customer communication. Candidates should have at least 5 years of logistics coordination experience and proficiency in Microsoft Office, Salesforce CRM, and SAP. This full-time position supports a dynamic team focused on improving efficiency.