Logistics Booking Agent

Traffic Tech Inc.; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A logistics company in Hamilton, ON is seeking a Logistics Booking Agent. This role involves maintaining vendor relationships, booking operations, and effective communication. Ideal candidates will be detail-oriented and able to solve problems efficiently. The position offers a full-time schedule with benefits including medical, dental, and paid vacations.

Benefits

Medical and Dental benefits

Life Insurance/AD&D Insurance

Long-term disability

Personal and Volunteer time off

Paid vacation after probationary period

Training and mentorship

Qualifications

• Proficient in organizing a heavy volume of emails.
• Effective written and verbal communication skills.
• Detail-oriented with strong problem-solving capabilities.
• Ability to handle stress and work independently or in a team.

Responsibilities

• Create and maintain strong relationships with vendors.
• Handle booking operations and problem solving.
• Negotiate competitive rates with carriers.
• Gather proof of deliveries and required shipping documentation.
• Communicate effectively with carriers and internal teams.

Skills

Email organization

Effective communication

Problem solving

Detail oriented

Professional phone mannerisms

Ability to manage stress

Ability to work independently or in groups

Job description

Who We Are

When you join Traffic Tech, you join a team that keeps the global economy moving – literally.

Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions for moving freight by land, sea, and air.

Your Part in it

Working out of our Hamilton, ON office, we are looking for a driven individual to liaison with key stakeholder groups. In this role you will be responsible for making sure the movement of over-the-road (OTR) freight across North America is coordinated and executed successfully according to our customers’ needs. We teach you the skills necessary to operate in the transportation industry by utilizing our own, proprietary technology. Our rapid company growth requires that we constantly add motivated, enthusiastic individuals committed to providing exceptional customer service.

We teach you the tools and skills necessary to operate in the transportation industry by utilizing our own proprietary technology. Traffic Tech is growing exponentially, and we are seeking motivated, enthusiastic talent committed to providing exceptional customer service and delivering the extraordinary.

LOGISTICS BOOKING AGENT

What the Job Entails

• Create and maintain strong relationships with vendors and motor carriers
• Booking operations (Dispatching, updating and problem solving)
• Negotiate competitive rates with carriers depending on current market rates
• Gathering proof of deliveries and any other required shipping documentation needed to close out loads
• Effective and professional communication with carriers and within the business group

What We Are Looking For

• Able to organize heavy volume of emails, email organization, sub folders, outlook follow up, a savvy outlook user.
• Ability to communicate effectively on emails
• Problem solving, ability to think outside the box
• Detail oriented
• Possess professional phone mannerisms
• Excellent communication skills
• Ability to manage stress
• Able to work independent or in large groups.

What We Offer

• Robust industry with training and mentorship
• Compensation package that includes Medical and Dental benefits
• Life Insurance/AD&D Insurance
• Long-term disability
• Personal and Volunteer time off
• Paid vacation after probationary period
• Dynamic environment and ‘can-do’ culture

This is a full-time permanent position from Monday to Friday

Traffic Tech remains compliant with all federal and provincial COVID guidelines.