Lodge Manager

Dexterra; Terrace; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hospitality solutions provider is seeking a Lodge Manager for their world-class facility in Terrace, Canada. The role involves overseeing daily operations to ensure high-quality service and guest satisfaction. Candidates should have over 5 years of hospitality management experience and a post-secondary education in business or a related field. The position features a unique 20/10 work rotation, excellent health benefits, and opportunities for career growth within a growing organization.

Benefits

Excellent work-life balance

Extended health and dental benefits

Qualifications

• Minimum 5+ years of progressive hospitality management experience.
• Advanced proficiency with Microsoft Office suite.
• Valid class 5 driver's license with a clean abstract.

Responsibilities

• Ensure maximum client and guest satisfaction.
• Maintain food quality and health standards.
• Support hiring initiatives and performance management.
• Provide revenue forecasts and budgets.

Skills

Hospitality management experience

Proficiency with Microsoft Office

Revenue analysis and forecasting

Customer service expertise

Education

Post-secondary education in business or hospitality

Tools

Hospitality management software

Job description

Company Description

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence acrossthe entire continentNorth America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of.

Work That Matters, People Who Care

Job Description

WHAT’S THE JOB?

Based in a world class Horizon North camp facility, the regular shift for this position is 20 days on and 10 days off, with 12-hour workdays. Transportation is provided to site from a designated pickup point.

TheLodge Manageris responsible for the daily operation of the Lodge. The successful candidate will bring their operational, people management and customer service expertise to the project to support the development of a dynamic high functioning team.

This position is safety sensitive and requires drug,alcohol, and fit to work testing as a condition of employment.

Your work will include:

• Ensure maximum client and guest satisfaction by providing over-all high-quality hospitality service
• Ensure Horizon North’s standards are upheld and maintained daily regarding food quality, consistency, cleanliness, and Health and Safety programs
• Support all hiring initiatives and performance management of employees in coordination with Human Resources and the Lodge Manager
• Provide analysis and insight for revenue forecasts and budgets
• Create staff schedules in accordance to client forecasts and revenue
• Ensure profitability through budgetary adherence
• Delegate and perform tasks as required to support the daily operation of the lodge
• Other duties as assigned

Qualifications

WHO ARE WE LOOKING FOR?

• You have a minimum 5+ years of progressive hospitality management experience in hotel or related setting
• You have post-secondary education in business, hospitality, or related discipline or area of focus
• You have advanced proficiency with Microsoft office suite and you areexperienced working with hospitality management software
• You have a proven ability to analyze revenue reports including forecasting and scheduling
• Valid class 5 drivers license with a clean drivers abstract

Additional Information

WHAT’S IN IT FOR YOU?

• Enjoy excellent work-life balance with a 20 days on/10 days off rotation.
• Extended health and dental benefits.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.