Live UGX Producer

Electronic Arts; Montreal; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading gaming company in Montreal is looking for a Live UGX Producer to guide the delivery of user-generated experiences in the Battlefield franchise. You will collaborate with cross-disciplinary teams and manage product roadmaps, ensuring timely, high-quality releases. Ideal candidates should have over 5 years in product management and experience in live services. This role supports a hybrid work environment and emphasizes collaboration across multiple locations.

Benefits

Paid time off

Medical, dental, and vision insurance

Life and disability insurance

401(k) retirement plan

Parental leave benefits

Qualifications

• 5+ years in product or production management within console, PC, or mobile games.
• Experience leading live service operations for AAA titles.
• Proven success coordinating global, cross-functional teams to deliver projects on time and within budget.

Responsibilities

• Partner with Product, GameOps, Portal, and central UGX teams to align on roadmap priorities.
• Define and manage delivery of UGX/C features, tools, and systems.
• Track milestone progress and dependencies to ensure timely, high-quality releases.

Skills

Product management

Live service operations

Agile methodology

Cross-functional team coordination

Large-scale multiplayer games

User-generated content

Tools

Jira

Job description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Battlefield is a storied franchise renowned for uncompromising combat gameplay and all-out warfare, for over two decades. 100 million players and 5 billion hours played later, Battlefield Studios is defining the future of the first-person shooter with the biggest launch in franchise history with Battlefield 6, and a new era beginning with Battlefield REDSEC.

United under the banner of Battlefield Studios, 4 world-class teams across Criterion, DICE, Motive, and Ripple Effect have come together to focus on the future of the franchise, a connected Battlefield universe filled with immersive experiences built on our unique DNA.

Based in Montreal, a city booming with culture, art, creativity and technology – we play with purpose and are dedicated to making legacy-defining games.

We’re a passionate team out to change the game—not just how games are made and played, but also how a studio and its team members can thrive. We do this by promoting an inclusive culture, a safe place to be yourself, and by nurturing a growth mindset. Although our approach may seem simple, it leads us to create the best work of our careers, bringing unique and immersive experiences to our players.

Join us on this extraordinary journey.

The Battlefield North America Team is looking for an experienced UGX leader to ensure delivery of the franchise vision and strategy for user generated experiences and content into the live service. The Live UGX Producer will prioritize vision and roadmap, development and delivery. You will assist Franchise & Chapter Leadership in establishing Battlefield’s UGX/C vision and strategy.

As Live UGX Producer, you will guide the delivery of Battlefield’s user-generated experiences and content strategy. Partnering with cross-disciplinary teams, you’ll turn creative vision into a scalable, live service reality—empowering players to shape the Battlefield universe.

You will report to the Executive Producer in a hybrid environment in Montreal, Vancouver - Great Northern Way, or Los Angeles.

What You’ll Do:

• Partner with Product, GameOps, Portal, and central UGX teams to align on roadmap priorities.
• Define and manage delivery of UGX/C features, tools, and systems in collaboration with the Chapter Product Director.
• Communicate and champion the UGX/C vision and roadmap across franchise and EA teams.
• Coordinate multiple internal and external development teams to deliver on scope, schedule, and quality goals.
• Track milestone progress and dependencies to ensure timely, high-quality releases.
• Foster transparent collaboration across time zones, cultures, and disciplines.

What We Are Looking For:

• 5+ years in product or production management within console, PC, or mobile games.
• Experience leading live service operations for AAA titles.
• Background managing Agile software development teams using tools like Jira.
• Proven success coordinating global, cross-functional teams to deliver projects on time and within budget.
• Skilled at building trust and alignment with partners and leadership.
• Passion for large-scale multiplayer games and user-generated content.

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.