Little Chief Restaurant Supervisor

Grey Eagle Resort & Casino; Calgary; On-site; CAD 55,000 - 70,000; Full time

Job summary

Grey Eagle Resort & Casino in Calgary, Alberta, is seeking a Restaurant Supervisor to oversee all restaurant operations on shift, ensure service quality, and drive safety and efficiency. The role requires hands-on leadership and the ability to coordinate a diverse team of servers and support staff.

Ideal candidates bring 2–3 years in a lead role in F&B, experience motivating teams, strong communication, POS familiarity, and Alberta ProServe/ProTect certification.

Qualifications

• 2–3 years experience in a lead or supervisory role within F&B operations.
• Proven ability to lead and motivate a team of service staff.
• Experience with POS programming, inventory control and beverage cost practices.
• Training in Outlook Express, PowerPoint, Microsoft Office (Word and Excel) is an asset.
• Must possess a valid Alberta ProServe and ProTect.

Responsibilities

• Supervise restaurant operations during the shift and set daily priorities.
• Ensure service quality and coordinate staff activities on shift.
• Protect health and safety by enforcing safe work practices.
• Take decisive actions to maintain smooth service and high standards.

Skills

Leadership

Customer service

Communication

POS systems

Inventory control

Cost control

Team motivation

Shift supervision

Education

Alberta ProServe

Alberta ProTect

Tools

Outlook Express

PowerPoint

Microsoft Office (Word & Excel)

Job description

Come... Enjoy... Work in a fast paced, dynamic environment. Located on the Tsuut’ina First Nation, Grey Eagle Resort & Casino is Calgary’s number one entertainment facility. We are looking for talented, energetic and motivated individuals to join our diverse workforce! We offer competitive salaries, benefits and opportunities to grow your career.

Position Overview

Under the direction of the Restaurant Manager, the Restaurant Supervisor is responsible for all restaurant departmental operations during a prescribed shift. The work is typified as a hands on supervisory position and includes establishing priorities, ensuring work quality and coordinating the activities of employees on shift that day. The Restaurant Supervisor is required to take all necessary precautions to protect the safety and health of workers and ensure that safe work practices are developed and adhered to.

Education And Experience

• 2-3 years experience in a lead role or supervisory capacity with practical hands on knowledge and experience in all facets of Food & Beverage operations. Specific Hotel food and beverage operational experience would be an asset.
• Proven experience in leading and motivating a team of service employees is also required.
• Emphasis on Point of Sale programming, inventory control and beverage cost practices and procedures are required.
• Training in Outlook Express, PowerPoint, Microsoft Office (Word and Excel) is an asset.
• Must posses a valid Alberta ProServe and ProTect

Knowledge, Skills And Abilities

• Excellent interpersonal and communication skills are required in order to promote, maintain and deliver impeccable service standards at all times.
• Must have customer service experience and well-developed leadership skills.
• Able to work in high stress environments (work load, conflict situations, etc).
• Ability to maintain their composure even when dealing with angry or demanding patrons
• Accustomed to work in a team and independently.
• Accurate and clear, concise reporting.
• Must be able to stand for long periods at a time.
• Must be able to work in a variety of shifts including weekends and holidays.

We thank all applicants, however, only those considered for an interview will be contacted. No phone calls please.

• Priority will be given to Tsuut'ina Nation members.